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Mercedes-Benz of Sacramento

Overview Reviews (2,811)

Mercedes-Benz of Sacramento

Name: Mercedes-Benz of Sacramento
Address: 1810 Howe Ave, Sacramento, CA, 95825, US
Telephone: (916) 741-4218

N/A

2,811 Reviews

1810 Howe Ave, Sacramento, California 95825

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Sales: (916) 741-4218

Service: (916) 741-4211

Parts: (916) 741-4212

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Mercedes-Benz of Sacramento

Sacramento, CA

Overview

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2,811 Reviews

Call Dealership (916) 741-4218

1810 Howe Ave

Sacramento, CA

95825

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not yet
rated

2,811 Reviews

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Dealerships need five reviews in the past 24 months before we can display an overall rating.

Overview Reviews (2,811)

Contact Mercedes-Benz of Sacramento

Sales: (916) 741-4218

Service: (916) 741-4211

Parts: (916) 741-4212

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Showing 2,811 reviews

July 27, 2022

SERVICE VISIT

Quick, friendly and positive attitude by Carlos in the service department. Everyone at MB Sacramento have always been great. service department. Everyone at MB Sacramento have always been great. More

by wojosausage

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jacoby, Carlos Young

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Jul 27, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review! We appreciate your business~

Jul 27, 2022 -

wojosausage responded

The buying process couldn’t have been any better, and the after sales interaction with the service department was great.

July 26, 2022

SERVICE VISIT

Great visit. Assistant Service Manager, Jeff was a pleasure to work with and very professional. I appreciated the all-around customer service. Assistant Service Manager, Jeff was a pleasure to work with and very professional. I appreciated the all-around customer service. More

by NOMBEMAIL

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Jason Harber

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Jul 27, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We appreciate your business and will be happy to assist you again in the future.

July 26, 2022

SERVICE VISIT

Car went in one way cane back making noises. Steering wheel comes way to far out than what my original part did. Tried to call, left a message and it's been 4 days and no call back. Spent $1800 Steering wheel comes way to far out than what my original part did. Tried to call, left a message and it's been 4 days and no call back. Spent $1800 and wish I went to another dealership. I'm pissed. *update!!! I was told the dealership contacted me and resolved the issue and they didn't do any such thing. Still haven't heard anything! More

by Foxyerk888

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Efrain Vasquez

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July 25, 2022

SALES VISIT - NEW

Best car acquisition experience ever, hands down! Great service. Thanks, Som, Brett, Dustin and Ken to name a few. Consider me now a loyal customer! Great service. Thanks, Som, Brett, Dustin and Ken to name a few. Consider me now a loyal customer! More

by lizvwest

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Som K. (Sales), Brett Kellner, Ken Sammut, Dustin Brooks

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Jul 25, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback and welcome to the Mercedes Benz of Sacramento family!

July 23, 2022

SERVICE VISIT

The dealership was very clean and service was fast as well as good customer service. well as good customer service. More

by Mai L.

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jeff McDougall

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Jul 25, 2022 -

Mercedes-Benz of Sacramento responded

Thank you!

July 21, 2022

SERVICE VISIT

The gentleman I worked with in the service department was wonderful. Really appreciated the loaner. Everyone I spoke to was exceptional. wonderful. Really appreciated the loaner. Everyone I spoke to was exceptional. More

by tbrown47

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jack Manikoth

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Jul 25, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review!

July 20, 2022

SERVICE VISIT

Mercedes Benz cannot find the parts for my car. 1998 ML 320. My car is in good running condition, but it seems like I have to get rid of it because they could not find a replacement part. I always 1998 ML 320. My car is in good running condition, but it seems like I have to get rid of it because they could not find a replacement part. I always thought that if I take a Mercedes-Benz to a dealership that they will have a part. More

by LIFESCAPE99

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Efrain Vasquez

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Jul 21, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We apologize that your part is unavailable at this time and understand your frustration. We appreciate your business and will be happy to assist you in the future~

July 19, 2022

SERVICE VISIT

I was received with courtesy and the work was performed on time and my advisor was knowledge and kept informed on what was being done. on time and my advisor was knowledge and kept informed on what was being done. More

by mgorito

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Carlos Young

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Jul 19, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

July 19, 2022

SALES VISIT - USED

This dealership is very friendly and works hard to ensure the customer happiness. They went above and beyond to make sure I was satisfied with my new purchase. the customer happiness. They went above and beyond to make sure I was satisfied with my new purchase. More

by lshl

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ken Sammut, Brian Welton, Alex Aldarwish , Jay Hassine

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Jul 21, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

July 18, 2022

SERVICE VISIT

Both Jason and Todd in the service department we’re great. Took the time to explain things to me. great. Took the time to explain things to me. More

by NANCY.LAMBROS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Todd (mechanic), Jason Harber

Report | Print

Jul 19, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

Mercedes-Benz of Sacramento

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