Mercedes-Benz of Rockville Centre - Service Center

MERCEDES-BENZ OF ROCKVILLE CENTRE IS A 5 STAR DEALERSHIP! Buying a vehicle from them is a great experience … responsive, excellent pricing and very knowledgeable sales staff. But the CONTINUING relatio Buying a vehicle from them is a great experience … responsive, excellent pricing and very knowledgeable sales staff. But the CONTINUING relationship is built on top-notch service. That’s what keeps me coming back and MBRVC delivers the best! That's because they have the best people … Service Manager Vinnie Ruggieri is an expert, in touch with his staff and his customers’ needs. Service Advisor Justin Ferguson was knowledgeably helpful, friendly and effective. Mercedes-Benz of Rockville Center is the dealership to choose! My recent service experience had something new. My loaner was an EV! The EQB350 that I drove for 2 days was impressive, and interesting. Lifting off the throttle and you experience regenerative braking, the SUV was recharging the battery and slowing the vehicle! The vehicle was quiet, quick and the ride was smooth and responsive, with excellent handling. The EQB350 was everything I’ve come to expect from Mercedes-Benz of Rockville Centre. More

Rasel's service was beyond great! He went more than above to help resolve my issue. I could not be happier. He was kind and supportive throughout the entire experience. He went more than above to help resolve my issue. I could not be happier. He was kind and supportive throughout the entire experience. More

Mr. Rasel was nice, polite, friendly, respectful, straight to to the point, educative and informative. He made my first service experience at mbrvc great and I thank him for that. He’s very knowledge straight to to the point, educative and informative. He made my first service experience at mbrvc great and I thank him for that. He’s very knowledgeable and passionate about what he does. He gave me advice on what to look for and how to care for my car. Such a great man. More

I like this location the service was good and the atmosphere was great I would return again atmosphere was great I would return again More

The service department is very responsive to the needs of customers. Everyone is willing to do whatever is needed to make the service experience easy and quick. customers. Everyone is willing to do whatever is needed to make the service experience easy and quick. More

I've been coming here for years. . best dealership ever! always true to their word. . best dealership ever! always true to their word. More

Swift, polite, courteous, and extremely professional. I hope the protocol never changes. Notification by phone and service dept. we’re also very helpful. I hope the protocol never changes. Notification by phone and service dept. we’re also very helpful. More

They only know how to sell cars or not even that , I had my CLS for tire replacement 6 times and every time takes a week or longer , terrible service department my CLS for tire replacement 6 times and every time takes a week or longer , terrible service department More

MBRVC is my top choice dealership. I appreciate the help and attention Elenita and the staff in general have provided me. Def would recommend to family and friends! and attention Elenita and the staff in general have provided me. Def would recommend to family and friends! More