Mercedes-Benz of Rochester

The service was great and faster than I expected, and he explained everything to me explained everything to me More

I purchased a new vehicle for future delivery and wanted to see how their service department took care of their customers. I was certainly pleased with their sales department. The service department was e to see how their service department took care of their customers. I was certainly pleased with their sales department. The service department was excellent. Angolan the service advisor was very knowledgeable and kept me appraised during the process. More

Very clean waiting area. They are very attentive to customers and the service is excellent. My service advisor Stephen took the time to explain in detail all the necessary repairs that they were going customers and the service is excellent. My service advisor Stephen took the time to explain in detail all the necessary repairs that they were going to do for the scheduled service More

I have always felt well cared for at MB of Rochester. Steven Murphy, as an advisor, has never misled me and I truly appreciate that. Steven Murphy, as an advisor, has never misled me and I truly appreciate that. More

Very professional and nice service! Lynne always take care of my vehicle and solve any concerns I have. care of my vehicle and solve any concerns I have. More

The service was fine and efficient. The problem was after checking out when I went to my car it had not been washed. That is the first time it has happened.This is not what I expected from a Mercedes dealers checking out when I went to my car it had not been washed. That is the first time it has happened.This is not what I expected from a Mercedes dealership More

Made an appointment for a state inspection. Asked Stephen to look into a marker light problem as well. Just replaced the bulb no charge! Nice! Stephen to look into a marker light problem as well. Just replaced the bulb no charge! Nice! More

A lady from the Mercedes dealership contacted me to say that salesman Jason would call me with the financial details for the Audi A4 I am still waiting for that call. Needless to say , I went elsewhere an that salesman Jason would call me with the financial details for the Audi A4 I am still waiting for that call. Needless to say , I went elsewhere and purchased an Acura TLX. More

Working with my service advisor Angela is always a wonderful experience. Clear and honest communication, a fantastic appointment reminder system, clean and speedy service department and great advisors wonderful experience. Clear and honest communication, a fantastic appointment reminder system, clean and speedy service department and great advisors like Angela make this dealer different. More