Mercedes-Benz of Rochester
Rochester, NY
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Called with a sudden and immediate flat. After tow truck put the spare on, I drove to the dealership and they had my tire in stock and replaced it while I waited. A really nice surprise after a long drive put the spare on, I drove to the dealership and they had my tire in stock and replaced it while I waited. A really nice surprise after a long drive in from Canada! More
Sales team was very helpful, professional and quick with the process. James Jones was my sales guy and I would definitely purchase more vehicles in the future. the process. James Jones was my sales guy and I would definitely purchase more vehicles in the future. More
Stephen as always knows great customer service and took care of my routine maintenance and inspection on my Mercedes that I am leasing from West Herr here in Rochester NY. care of my routine maintenance and inspection on my Mercedes that I am leasing from West Herr here in Rochester NY. More
I purchased a new vehicle for future delivery and wanted to see how their service department took care of their customers. I was certainly pleased with their sales department. The service department was e to see how their service department took care of their customers. I was certainly pleased with their sales department. The service department was excellent. Angolan the service advisor was very knowledgeable and kept me appraised during the process. More