Mercedes-Benz of Rochester
Rochester, NY
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Called with a sudden and immediate flat. After tow truck put the spare on, I drove to the dealership and they had my tire in stock and replaced it while I waited. A really nice surprise after a long drive put the spare on, I drove to the dealership and they had my tire in stock and replaced it while I waited. A really nice surprise after a long drive in from Canada! More
Sales team was very helpful, professional and quick with the process. James Jones was my sales guy and I would definitely purchase more vehicles in the future. the process. James Jones was my sales guy and I would definitely purchase more vehicles in the future. More
Stephen as always knows great customer service and took care of my routine maintenance and inspection on my Mercedes that I am leasing from West Herr here in Rochester NY. care of my routine maintenance and inspection on my Mercedes that I am leasing from West Herr here in Rochester NY. More
I purchased a new vehicle for future delivery and wanted to see how their service department took care of their customers. I was certainly pleased with their sales department. The service department was e to see how their service department took care of their customers. I was certainly pleased with their sales department. The service department was excellent. Angolan the service advisor was very knowledgeable and kept me appraised during the process. More
Very clean waiting area. They are very attentive to customers and the service is excellent. My service advisor Stephen took the time to explain in detail all the necessary repairs that they were going customers and the service is excellent. My service advisor Stephen took the time to explain in detail all the necessary repairs that they were going to do for the scheduled service More