
Mercedes-Benz of Rochester
Rochester, NY
Filter Reviews by Keyword
By Type
Showing 94 reviews
Called late yesterday and service fit me in next morning. The staff was extremely professional and kept me informed the entire time. This is my 3rd car with Mercedes of Rochester. They always go the extra mi The staff was extremely professional and kept me informed the entire time. This is my 3rd car with Mercedes of Rochester. They always go the extra mile. Many thanks. More
I didn’t expect to have such a great experience from a car salesman, but Douglas Forney changed my mind—he’s the reason I chose to order a custom Sprinter from this dealership. This was an enormous purcha car salesman, but Douglas Forney changed my mind—he’s the reason I chose to order a custom Sprinter from this dealership. This was an enormous purchase for me. Doug listened carefully, and was responsive, communicative, and helpful, right up to sharing vehicle details and care tips with me, when he could have rushed off to his next sale. Also appreciate they didn’t add on extraneous charges like some dealers. More
I had a continued problem with a flat tire. It was diagnosed with a cracked rim going into the tire. I received a loner car for a few days until the car wld be ready. The rim had to be ordered It was diagnosed with a cracked rim going into the tire. I received a loner car for a few days until the car wld be ready. The rim had to be ordered from California. Mercedes Benz of Rochester are always efficient, helpful & on the ball! More