Mercedes-Benz of Rochester

Dealing with Jay and LeAnn was a true pleasure made my buying experience exceptional 👏 one of the easiest purchases of a car in my lifetime buying experience exceptional 👏 one of the easiest purchases of a car in my lifetime More

I didn’t expect to have such a great experience from a car salesman, but Douglas Forney changed my mind—he’s the reason I chose to order a custom Sprinter from this dealership. This was an enormous purcha car salesman, but Douglas Forney changed my mind—he’s the reason I chose to order a custom Sprinter from this dealership. This was an enormous purchase for me. Doug listened carefully, and was responsive, communicative, and helpful, right up to sharing vehicle details and care tips with me, when he could have rushed off to his next sale. Also appreciate they didn’t add on extraneous charges like some dealers. More

Everyone was very professional and did everything possible to get my car ready as quickly as possible possible to get my car ready as quickly as possible More

Excellent service from Jason St. John from Mercedes Nenz of Rochester. Up to date progress on arrival of car. Fred John from Mercedes Nenz of Rochester. Up to date progress on arrival of car. Fred More

Excellent, timely service. The staff is Worthy of their name! Rarely have seen this level of service in todays world. The staff is Worthy of their name! Rarely have seen this level of service in todays world. More

I had a continued problem with a flat tire. It was diagnosed with a cracked rim going into the tire. I received a loner car for a few days until the car wld be ready. The rim had to be ordered It was diagnosed with a cracked rim going into the tire. I received a loner car for a few days until the car wld be ready. The rim had to be ordered from California. Mercedes Benz of Rochester are always efficient, helpful & on the ball! More

The finest service technician in Steve Murphy. I always feel comfortable at the dealership. A welcoming group at the drive in area I always feel comfortable at the dealership. A welcoming group at the drive in area More

Always have a pleasant experience here. Very professional. My service manager is a pleasure to work with. Very professional. My service manager is a pleasure to work with. More

I had an urgent issue and Max took the car in for immediate service. I was able to leave on my road trip as scheduled. Thanks! immediate service. I was able to leave on my road trip as scheduled. Thanks! More

Very pleased with the service and prompt communication with Mercedes Of Rochester, New York. I read it as A +++. with Mercedes Of Rochester, New York. I read it as A +++. More