Mercedes-Benz of Rochester

Excellent, timely service. The staff is Worthy of their name! Rarely have seen this level of service in todays world. The staff is Worthy of their name! Rarely have seen this level of service in todays world. More

I had a continued problem with a flat tire. It was diagnosed with a cracked rim going into the tire. I received a loner car for a few days until the car wld be ready. The rim had to be ordered It was diagnosed with a cracked rim going into the tire. I received a loner car for a few days until the car wld be ready. The rim had to be ordered from California. Mercedes Benz of Rochester are always efficient, helpful & on the ball! More

The finest service technician in Steve Murphy. I always feel comfortable at the dealership. A welcoming group at the drive in area I always feel comfortable at the dealership. A welcoming group at the drive in area More

Always have a pleasant experience here. Very professional. My service manager is a pleasure to work with. Very professional. My service manager is a pleasure to work with. More

I had an urgent issue and Max took the car in for immediate service. I was able to leave on my road trip as scheduled. Thanks! immediate service. I was able to leave on my road trip as scheduled. Thanks! More

Very pleased with the service and prompt communication with Mercedes Of Rochester, New York. I read it as A +++. with Mercedes Of Rochester, New York. I read it as A +++. More

Stephen Murphy always goes above and beyond and is the main reason I drive two hours for service. Service is always prompt with all dealership employees being courteous and respectful. I would recommend main reason I drive two hours for service. Service is always prompt with all dealership employees being courteous and respectful. I would recommend Mercedes-Benz of Rochester to anyone looking Mercedes service. More

Stephen Murphy is terrific! Very customer focused. He is a major reason why I buy from the dealership. is a major reason why I buy from the dealership. More

Service was timely and efficient where the expenses were minimal and professional. I would recommend this dealership to others. minimal and professional. I would recommend this dealership to others. More