Mercedes-Benz of Rochester

Lynne was very professional from the start showed patience and concern for the customer and I’m glad she’s some one I can call with any question patience and concern for the customer and I’m glad she’s some one I can call with any question More

Lynn was excellent in handling loaner and also kept me updated what’s going on . Paper work was done efficiently so didn’t have to wait updated what’s going on . Paper work was done efficiently so didn’t have to wait More

Only positive comments for MB of Rochester. I’m on my third car with the dealership. No desire to do business elsewhere, as they are stronger than all else from both a service and sales standp I’m on my third car with the dealership. No desire to do business elsewhere, as they are stronger than all else from both a service and sales standpoint in my opinion! More

Prompt attention to any service needed. Comfortable waiting area. All personnel were very friendly and accommodating. Comfortable waiting area. All personnel were very friendly and accommodating. More

Called late yesterday and service fit me in next morning. The staff was extremely professional and kept me informed the entire time. This is my 3rd car with Mercedes of Rochester. They always go the extra mi The staff was extremely professional and kept me informed the entire time. This is my 3rd car with Mercedes of Rochester. They always go the extra mile. Many thanks. More

They are Always on time very professional and accommodating. Stephen Murphy does a nice job! accommodating. Stephen Murphy does a nice job! More

Dealing with Jay and LeAnn was a true pleasure made my buying experience exceptional 👏 one of the easiest purchases of a car in my lifetime buying experience exceptional 👏 one of the easiest purchases of a car in my lifetime More

I didn’t expect to have such a great experience from a car salesman, but Douglas Forney changed my mind—he’s the reason I chose to order a custom Sprinter from this dealership. This was an enormous purcha car salesman, but Douglas Forney changed my mind—he’s the reason I chose to order a custom Sprinter from this dealership. This was an enormous purchase for me. Doug listened carefully, and was responsive, communicative, and helpful, right up to sharing vehicle details and care tips with me, when he could have rushed off to his next sale. Also appreciate they didn’t add on extraneous charges like some dealers. More

Everyone was very professional and did everything possible to get my car ready as quickly as possible possible to get my car ready as quickly as possible More

Excellent service from Jason St. John from Mercedes Nenz of Rochester. Up to date progress on arrival of car. Fred John from Mercedes Nenz of Rochester. Up to date progress on arrival of car. Fred More