Mercedes-Benz of Rochester

Great service and handled my buyer experience very well. I am happy that I purchased another Mercedes I am happy that I purchased another Mercedes More

Jason and LeeAnn were very professional, personable, helpful, knowledgeable, and classy! Top notch professionals in their field. helpful, knowledgeable, and classy! Top notch professionals in their field. More

I have a 2021 CLA250,4Matic and I take it to the dealership once a year for maintenance.I like the service I receive whenever I take my car in for service. dealership once a year for maintenance.I like the service I receive whenever I take my car in for service. More

Merahya is special she always takes good care of me. Provides a loaner car each time very clean and in good condition. The mechanics are great. Merahya is a good communicator plans well good organizer Provides a loaner car each time very clean and in good condition. The mechanics are great. Merahya is a good communicator plans well good organizer .I appreciate her professionalizism. She did a perfect job. Thank you soo much for your courtise. See you next time. More

Great service from start to finish. Steve Murphy is excellent…always going above and beyond the call of duty. Steve Murphy is excellent…always going above and beyond the call of duty. More

This is by far the best dealership we have had the pleasure of doing business with. The sales team and service departments are excellent! We will continue to do business here in the future, it's worth pleasure of doing business with. The sales team and service departments are excellent! We will continue to do business here in the future, it's worth the drive! More

Always a great experience with them! I have been a customer since 2010 and will stay! Steve in customer service is top notch. I have been a customer since 2010 and will stay! Steve in customer service is top notch. More

Always great service. Very professional and courteous. I like how I pick up a clean machine. Murph is the best. Very professional and courteous. I like how I pick up a clean machine. Murph is the best. More

Another easy car buying experience with West Herr. Jason St. John is awesome. Red carpet service all the way! Jason St. John is awesome. Red carpet service all the way! More

Communication was clear and concise, and the waiting area was clean and comfortable. They completed the work requested in a timely fashion. was clean and comfortable. They completed the work requested in a timely fashion. More