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Mercedes-Benz of Rochester

Rochester, NY

4.6
87 Reviews

3883 W. Henrietta Rd.

Rochester, NY

14623

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Showing 87 reviews

July 01, 2023

Steve Murphy is such a professional in his job ! ! He is a great people person and a real asset to the dealership ! More

by Ddm4277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve murphy
Jul 01, 2023 -

Ddm4277 responded

Great service provided by Steve Murphy! Great asset for the dealership!

May 31, 2023

Always dependable and professional ! ! Absolutely the best !! Everyone is polite and does their job professionally!! More

by Cwenzel1946
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick
May 26, 2023

I believe their service organization is the best in the industry....Our service rep Stephen Murphy is by far the very best.... More

by rbaiocchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Murphy
May 11, 2023

Great service and handled my buyer experience very well. I am happy that I purchased another Mercedes More

by Jeannemarquardt47
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max
May 06, 2023

Jason and LeeAnn were very professional, personable, helpful, knowledgeable, and classy! Top notch professionals in their field. More

by annexo68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and LeeAnn St. John
April 17, 2023

I have a 2021 CLA250,4Matic and I take it to the dealership once a year for maintenance.I like the service I receive whenever I take my car in for service. More

by jczeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyla Paradiso
April 13, 2023

Merahya is special she always takes good care of me. Provides a loaner car each time very clean and in good condition. The mechanics are great. Merahya is a good communicator plans well good organizer More

by provimom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merahyya
March 22, 2023

Great service from start to finish. Steve Murphy is excellent…always going above and beyond the call of duty. More

by Chuck
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
January 25, 2023

This is by far the best dealership we have had the pleasure of doing business with. The sales team and service departments are excellent! We will continue to do business here in the future, it's worth More

by Cyaple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, James
January 18, 2023

Always a great experience with them! I have been a customer since 2010 and will stay! Steve in customer service is top notch. More

by Jdurkee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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