Mercedes-Benz of Rochester

Mike my service advisor does a great job detailing things and addressing my concerns and questions and addressing my concerns and questions More

Great job from the service department. Prompt, friendly and always helpful. Would recommend them to anyone Prompt, friendly and always helpful. Would recommend them to anyone More

Great service. Very professional and couteous. Very good communication.pricing stated was correct and they were on time. Very professional and couteous. Very good communication.pricing stated was correct and they were on time. More

Great job car was ready for delivery on time with paperwork would definitely recommend this dealer paperwork would definitely recommend this dealer More

Jason St John was very professional and I enjoyed working with him and I highly recommend Mercedes Benz of Rochester with him and I highly recommend Mercedes Benz of Rochester More

Clean place Timely service Staff very attentive Service done on time After the service car was completed clean Service done on time After the service car was completed clean More

Service dept is great. Merahya kept me informed, was courteous and very professional. Great working with her Merahya kept me informed, was courteous and very professional. Great working with her More

Mercedes Benz of Rochester is a top shelf dealership! From the great sales associate to the manager, and concierge you couldn’t ask for a better experience! From the great sales associate to the manager, and concierge you couldn’t ask for a better experience! More

I am on my 4th Benz now, will be staying with this dealership because of their friendly service, especially Max who is my service rep who is an asset to this dealership, he treats me with such respect dealership because of their friendly service, especially Max who is my service rep who is an asset to this dealership, he treats me with such respect and really caters to all of my needs! I would be neglectful if I didn't mention James my sales rep who has always been there for over the years. Thank you all for your service and friendliness. Love you all 🎄 More

Excellent service! It was time for the “A” service and NYS inspection. Glen, my service advisor, provide me excellent customer service! He noted that my battery was ind It was time for the “A” service and NYS inspection. Glen, my service advisor, provide me excellent customer service! He noted that my battery was indicating low voltage and suggested a part for my car that would solve the problem. I hardly ever drive my Mercedes due to the fact that I’m a caregiver to a family member. Glen was very understanding and accommodating to my schedule of being a caregiver. I was very pleased and grateful. More