Mercedes-Benz of Rochester

Great job car was ready for delivery on time with paperwork would definitely recommend this dealer paperwork would definitely recommend this dealer More

Jason St John was very professional and I enjoyed working with him and I highly recommend Mercedes Benz of Rochester with him and I highly recommend Mercedes Benz of Rochester More

Clean place Timely service Staff very attentive Service done on time After the service car was completed clean Service done on time After the service car was completed clean More

Service dept is great. Merahya kept me informed, was courteous and very professional. Great working with her Merahya kept me informed, was courteous and very professional. Great working with her More

Mercedes Benz of Rochester is a top shelf dealership! From the great sales associate to the manager, and concierge you couldn’t ask for a better experience! From the great sales associate to the manager, and concierge you couldn’t ask for a better experience! More

I am on my 4th Benz now, will be staying with this dealership because of their friendly service, especially Max who is my service rep who is an asset to this dealership, he treats me with such respect dealership because of their friendly service, especially Max who is my service rep who is an asset to this dealership, he treats me with such respect and really caters to all of my needs! I would be neglectful if I didn't mention James my sales rep who has always been there for over the years. Thank you all for your service and friendliness. Love you all 🎄 More

Excellent service! It was time for the “A” service and NYS inspection. Glen, my service advisor, provide me excellent customer service! He noted that my battery was ind It was time for the “A” service and NYS inspection. Glen, my service advisor, provide me excellent customer service! He noted that my battery was indicating low voltage and suggested a part for my car that would solve the problem. I hardly ever drive my Mercedes due to the fact that I’m a caregiver to a family member. Glen was very understanding and accommodating to my schedule of being a caregiver. I was very pleased and grateful. More

Had to have tire replaced during inspection . . left and low air pressure sign came up .. called told oh it will reset itself ! Had to put air in brand new tire .. 23 to 32 !! No attention to deta . left and low air pressure sign came up .. called told oh it will reset itself ! Had to put air in brand new tire .. 23 to 32 !! No attention to detail.. More

Steve and Merahya are two outstanding service Advisors. I recently came in to have a tire replaced and my appt was made quickly, the service was great. The Advisors were courteous and concerned about ensur I recently came in to have a tire replaced and my appt was made quickly, the service was great. The Advisors were courteous and concerned about ensuring my service was indeed 5 star. Thank you Mercedes of Rochester for having these two employees on your staff John Perrone More