Mercedes Benz of Rochester

Very efficient and exceptional ,highly recommended , everything was done with the timely fashion and precision ! everything was done with the timely fashion and precision ! More

ALL good. My service advisor was prepped and waiting for me and made check in easy. Service took 1/2 hour less time than quoted. Waiting area decent. Sha My service advisor was prepped and waiting for me and made check in easy. Service took 1/2 hour less time than quoted. Waiting area decent. Shannon noticed me waiting and stopped to chat. My G63 was clean and working perfectly after the service. More

EVERY STAFF MEMBER KNOWS THEIR JOB AND GOES OVERBOARD TO MEET YOU NEEDS EFFICIENTLY AND ONE LEARN HOW TO DO NEW THINGS! PLUS THEY HAVE DOING THIS FOR YEARS…KEEP UP THE SUPERB JOB. MEET YOU NEEDS EFFICIENTLY AND ONE LEARN HOW TO DO NEW THINGS! PLUS THEY HAVE DOING THIS FOR YEARS…KEEP UP THE SUPERB JOB. More

I purchased-my car just 5 days ago. Since day one, I have experienced ongoing issues, including a glitchy and slow screen, a malfunctioning mirror switch, and now the check engine light Since day one, I have experienced ongoing issues, including a glitchy and slow screen, a malfunctioning mirror switch, and now the check engine light has come on. At NO point should these problems be occurring, especially with a vehicle I just purchased. This situation has been a huge inconvenience and has completely overshadowed what should have been an exciting and positive experience More

Very responsive to issues with the vehicle and attention to detail to get it all sort out in a visit. to detail to get it all sort out in a visit. More

Dealership and service was great. Repair prices are totally crazy and a rip off of the customer. Repair prices are totally crazy and a rip off of the customer. More

Dan Rus is always amazing! ! He makes the dealership and overall experience better in every way! ! He makes the dealership and overall experience better in every way! More

My dear friend Plamen Dimitrov makes my experience exceptional He makes sure my car is treated with such care and returned to me clean and running beautifully. I will always do business with Plamen exceptional He makes sure my car is treated with such care and returned to me clean and running beautifully. I will always do business with Plamen. There is no one even close to what he can do. HES THE BEST!!!!!. More

Always a pleasure from the minute I walk into the salesroom. That said, even better driving off in a new Mercedes.... salesroom. That said, even better driving off in a new Mercedes.... More

Dealership was able to schedule my service needs around my personal schedule which saved me from having to make multiple trips my personal schedule which saved me from having to make multiple trips More