Mercedes Benz of Rochester

The service department at Mercedes Benz of Rochester is top quality. I highly recommend this dealership for both sales and service. top quality. I highly recommend this dealership for both sales and service. More

From the time I walked into the showroom until the day I drove off the lot, customer service was top notch. Their team listened to what I was looking for in a vehicle and matched me up perfectly. Truly a co drove off the lot, customer service was top notch. Their team listened to what I was looking for in a vehicle and matched me up perfectly. Truly a concierge experience. More

The Service Department at Mercedes Benz of Rochester is amazing. They are so friendly, professional, and accommodating. amazing. They are so friendly, professional, and accommodating. More

I always have a good service experience at the Rochester Mercedes dealer and have been going there for the last 7 years. Mercedes dealer and have been going there for the last 7 years. More

I think I’ve gotten know both Jake and Tom Kozlowski in the service department. I trust both of them, listened to and appreciate their advice and follow their lead. Great team effort with no bull!!! the service department. I trust both of them, listened to and appreciate their advice and follow their lead. Great team effort with no bull!!! More

The Sales Associate, Chad Palmer, was truly exceptional. He was attentive, patient, knowledgeable and if he didn’t have the answer, he would get it. He helped build the perfect optioned vehicle for my wife. He was attentive, patient, knowledgeable and if he didn’t have the answer, he would get it. He helped build the perfect optioned vehicle for my wife. Additionally, he has taken the extra time post purchase to answer questions about the options. The dealer parts and service has responded well also. I recommend this dealer! More

Our Salesman, Marty was polite and personable and when we went to pick up the car, he spent a long time taking us through all the different features. Since this was my first electric car, this was extremely went to pick up the car, he spent a long time taking us through all the different features. Since this was my first electric car, this was extremely helpful! More

Great Service. Wonderful team. Very easy to approve the work recommended by the service technician. Wonderful team. Very easy to approve the work recommended by the service technician. More

Shannon was amazing. I retuned to here after 14 years and 6 other vehicles. She and Mike did a great job of getting me the vehicle I wanted! My husband even traded his ve I retuned to here after 14 years and 6 other vehicles. She and Mike did a great job of getting me the vehicle I wanted! My husband even traded his vehicles and picked a his first Mercedes!!! Thank you guys for taking great care of us both. Shauntice More

Good work and pleasure working with and they got the job done right and in a timely manner. done right and in a timely manner. More