Mercedes Benz of Rochester

Always have a great experience with Mercedes Benz on Rochester Road and the team there. Rochester Road and the team there. More

Service is great thanks to Adam. He kept me informed with the progress and responded to my questions within minutes. Many thanks to Shannon. She picked up my car from my home and ret He kept me informed with the progress and responded to my questions within minutes. Many thanks to Shannon. She picked up my car from my home and returned it when service was completed.Due to my family struggles she made this happen. Couldn’t ask for better service… More

Marty was awesome. As an out of town buyer, Marty asked all the right questions and answered mine over a 2-3 day period. We drove nearly 2 hours on a Friday afternoo As an out of town buyer, Marty asked all the right questions and answered mine over a 2-3 day period. We drove nearly 2 hours on a Friday afternoon and within 2 hours of arriving at the dealership, we were on our way home with our first Mercedes Benz (GLE450) and couldn’t be happier with the purchase. More

I took my vehicle in for a “check engine light “that came on and I was due for my yearly maintenance. I was going to be out of town the following week but didn’t want to drive the car with the check engine on and I was due for my yearly maintenance. I was going to be out of town the following week but didn’t want to drive the car with the check engine light on. I dropped the car off on Friday with the knowledge that it would not be taken care of until the following week. I dropped the car off and to my surprise everything was taken care of on Friday and went back to the dealership to pick up the car. It was so nice to have it taken care of early. Adam was very helpful and explained the process to me and contracted that my car was all done and ready to go. More

They have always taken care of me and 7 or 8 cars I've owned owned More

I had an amazing experience. All my needs were met and I am very happy! All my needs were met and I am very happy! More

Very efficient and exceptional ,highly recommended , everything was done with the timely fashion and precision ! everything was done with the timely fashion and precision ! More

ALL good. My service advisor was prepped and waiting for me and made check in easy. Service took 1/2 hour less time than quoted. Waiting area decent. Sha My service advisor was prepped and waiting for me and made check in easy. Service took 1/2 hour less time than quoted. Waiting area decent. Shannon noticed me waiting and stopped to chat. My G63 was clean and working perfectly after the service. More

EVERY STAFF MEMBER KNOWS THEIR JOB AND GOES OVERBOARD TO MEET YOU NEEDS EFFICIENTLY AND ONE LEARN HOW TO DO NEW THINGS! PLUS THEY HAVE DOING THIS FOR YEARS…KEEP UP THE SUPERB JOB. MEET YOU NEEDS EFFICIENTLY AND ONE LEARN HOW TO DO NEW THINGS! PLUS THEY HAVE DOING THIS FOR YEARS…KEEP UP THE SUPERB JOB. More

I purchased-my car just 5 days ago. Since day one, I have experienced ongoing issues, including a glitchy and slow screen, a malfunctioning mirror switch, and now the check engine light Since day one, I have experienced ongoing issues, including a glitchy and slow screen, a malfunctioning mirror switch, and now the check engine light has come on. At NO point should these problems be occurring, especially with a vehicle I just purchased. This situation has been a huge inconvenience and has completely overshadowed what should have been an exciting and positive experience More