Mercedes Benz of Rochester

I purchased-my car just 5 days ago. Since day one, I have experienced ongoing issues, including a glitchy and slow screen, a malfunctioning mirror switch, and now the check engine light Since day one, I have experienced ongoing issues, including a glitchy and slow screen, a malfunctioning mirror switch, and now the check engine light has come on. At NO point should these problems be occurring, especially with a vehicle I just purchased. This situation has been a huge inconvenience and has completely overshadowed what should have been an exciting and positive experience More

Very responsive to issues with the vehicle and attention to detail to get it all sort out in a visit. to detail to get it all sort out in a visit. More

Dealership and service was great. Repair prices are totally crazy and a rip off of the customer. Repair prices are totally crazy and a rip off of the customer. More

Dan Rus is always amazing! ! He makes the dealership and overall experience better in every way! ! He makes the dealership and overall experience better in every way! More

My dear friend Plamen Dimitrov makes my experience exceptional He makes sure my car is treated with such care and returned to me clean and running beautifully. I will always do business with Plamen exceptional He makes sure my car is treated with such care and returned to me clean and running beautifully. I will always do business with Plamen. There is no one even close to what he can do. HES THE BEST!!!!!. More

Always a pleasure from the minute I walk into the salesroom. That said, even better driving off in a new Mercedes.... salesroom. That said, even better driving off in a new Mercedes.... More

Dealership was able to schedule my service needs around my personal schedule which saved me from having to make multiple trips my personal schedule which saved me from having to make multiple trips More

As always, every one is very friendly and helpful. No high-pressure sales tactics, just facts, figures, and answers to questions. As with my other Mercedes, I will be coming back for service as well. No high-pressure sales tactics, just facts, figures, and answers to questions. As with my other Mercedes, I will be coming back for service as well. More

The service department at Mercedes Benz of Rochester is top quality. I highly recommend this dealership for both sales and service. top quality. I highly recommend this dealership for both sales and service. More

From the time I walked into the showroom until the day I drove off the lot, customer service was top notch. Their team listened to what I was looking for in a vehicle and matched me up perfectly. Truly a co drove off the lot, customer service was top notch. Their team listened to what I was looking for in a vehicle and matched me up perfectly. Truly a concierge experience. More