Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Rochester
Rochester, MN
92 Reviews
As the preferred Mercedes-Benz dealership serving Rochester, MN, we're proud to welcome you to Mercedes-Benz of Rochester. From our inception, we sought to create a different kind of dealership. We wanted to serve the Rochester area with great Mercedes-Benz models and great customer service. By combining the unmatched sophistication of the Mercedes-Benz brand with a personal touch not found elsewhere, we at Mercedes-Benz of Rochester proudly provide a relatable resource for your next move toward the car of your dreams.
Of course, it doesn't hurt to have the world's most-desired automobiles in your showroom to boost your homegrown credibility. From the iconic E-Class to the agile C-Class to the legendary AMG® line, our inventory doesn't need much introduction. The craftsmanship speaks for itself, and this legacy of professionalism and hard-earned pride extends to every branch of our dealership, from sales to service to finance. We look forward to your next visit to Mercedes-Benz of Rochester, and welcome the opportunity to earn your business.
There are so many people who work hard here every day to ensure that you always have the best experience with us. To that end, we have developed our concierge service. Do you want to test drive a Mercedes-Benz? Then we can bring it right out to you. Do you need service for the Mercedes-Benz that you already own, then we can pick it up from your home or work, bring it into our service department, and return it like nothing ever happened, except that all of your service will be completed.
The Ed Napleton Automotive Group
The Ed Napleton Automotive Group acquired Mercedes of Rochester on October 23, 2019. This is the group's fourth Minnesota-based dealership and its first Mercedes-Benz location. Overall, the group has a total of 45 stores in eight different states. As the Ed Napleton Automotive Group grows, commitment to its staff and involvement with the local communities in which they operate continue to be a cornerstone belief of the company. Our unprecedented level of dedication is a key contributing factor to the group's continued success, and the main reason car-buyers trust us when the time comes to purchase a new vehicle. The Ed Napleton Automotive Group is proud to serve Rochester and the greater area of Southeastern Minnesota in a way that provides value to both employees and customers on a daily basis.
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 92 reviews
December 01, 2015
Excellent service, very easy sales experience, good price on the CPO car, very knowledgeable about the vehicle. Salesperson available from start to finish of t service, very easy sales experience, good price on the CPO car, very knowledgeable about the vehicle. Salesperson available from start to finish of the sales transaction. More
by rhul27
Employees Worked With
Brian Lipinski
November 24, 2015
Service experience Awesome service. The loaner was very convenient.the service manager was very helpful and clear in describing the problem and giving me the estimate an Awesome service. The loaner was very convenient.the service manager was very helpful and clear in describing the problem and giving me the estimate and when the work is done. He also arrange for the car to be delivered. More
by Fred 3113
Employees Worked With
Service manager
November 11, 2015
worst used car ever!!!!! I purchased a 2006 BMW x5 on Oct 31st 2015, I was told it needed a belt and a resovior if your familiar with cars, this was based on the used car ins I purchased a 2006 BMW x5 on Oct 31st 2015, I was told it needed a belt and a resovior if your familiar with cars, this was based on the used car inspection by " qualified auto mechanics" however after replacing those items and taking their word that was all that it needed, my vehicle now needs thousands of dollars in work!!!! NEVER BUY A USED CAR THERE!!!! I spoke with the used cars manager there and he said in a nutshell get bent!!!! Great experience I'll will promise to tell everybody I know not to shop there:), More
by bmw740
Employees Worked With
Lloyd Garroway
October 27, 2015
Excellent My experience started with my sales person Justin Buroker. They were ready to close and Justin took the time to show me the car and do a test drive. J My experience started with my sales person Justin Buroker. They were ready to close and Justin took the time to show me the car and do a test drive. Justin has been available for questions from the start to event after my purchase. The SUV I have is the best I have ever owned and I have had many I would recommend Mercedes of Rochester with out a doubt More
by Susan110
Employees Worked With
Justin Buroker
October 24, 2015
working with jerod We really enjoyed working with jerod, he was very knowledgable. He was able to find us the right car at the right price. He made himself available at We really enjoyed working with jerod, he was very knowledgable. He was able to find us the right car at the right price. He made himself available at our covienence,and even came in on his day off to explain the features of our new car. More
by Charlie 123
Employees Worked With
Jerod hornberg
October 22, 2015
I love my Mercedes !!! From our first interaction, I knew this was going to be a pleasant experience. Every team member was very professional during the buying experience. From our first interaction, I knew this was going to be a pleasant experience. Every team member was very professional during the buying experience. I love my GL 450. More
by Sheila
Employees Worked With
Lloyd
September 26, 2015
Had a part replaced that was damaged Excellent customer service when I came in with a damaged tail light. Tim ordered the part and within days called me to set up a time to come in and h Excellent customer service when I came in with a damaged tail light. Tim ordered the part and within days called me to set up a time to come in and have it replaced. He even told me in advance what the cost would be. The day my husband brought my car in, Tim and his crew were ready and in a little more than an hour the car was fixed and look as good as new. The service department crew was courteous and helpful and it was a plus plus for everyone. I thought your customer service was outstanding when I bought my car and you have continued to be outstanding, friendly and fun every time I have stopped in to have something checked or to have my car washed. More
by garden4002
Employees Worked With
Tim, Jerold, Dan. A great bunch of guys!!
September 21, 2015
This is how you buy a vehicle! The Toyota Tacoma that I bought was just as promised! They had me send my information ahead of my arrival and all the paper work was done when I arri The Toyota Tacoma that I bought was just as promised! They had me send my information ahead of my arrival and all the paper work was done when I arrived. Jerod Hornberg was polite, professional and prepared, I enjoyed working with him. I felt the price of the Tacoma was fair and I received a fair trade value for my Nissan Titan. Chris in the finance worked hard to get me a better rate than my own bank (and got me back on the road quick).. I drove 6 hours round trip to get this truck and because of the reasons I stated, I would do it again. More
by delishawn
Employees Worked With
Jerod Hornberg, Chris (Finance)
September 20, 2015
Kudos to MB of Rochester MB of Rochester does an excellent job performing routine maintenance on my vehicle. Their waiting area is awesome and makes the time fly while I wait. MB of Rochester does an excellent job performing routine maintenance on my vehicle. Their waiting area is awesome and makes the time fly while I wait. The car is always returned to me in spotless condition. More
by MB Rochester Fan
Employees Worked With
Tom Domaille
September 12, 2015
Me and My new Mercedes I gave the dealership a very good rating because they were all very helpful and did not pressure me to purchase the vehicle. I would highly recomme I gave the dealership a very good rating because they were all very helpful and did not pressure me to purchase the vehicle. I would highly recommend the dealership and Lloyd to anyone. More
by Me and my mercedes
Employees Worked With
lloyd garroway
