Mercedes-Benz of Rochester | Page 7

Excellent service, very easy sales experience, good price on the CPO car, very knowledgeable about the vehicle. Salesperson available from start to finish of t service, very easy sales experience, good price on the CPO car, very knowledgeable about the vehicle. Salesperson available from start to finish of the sales transaction. More

Service experience Awesome service. The loaner was very convenient.the service manager was very helpful and clear in describing the problem and giving me the estimate an Awesome service. The loaner was very convenient.the service manager was very helpful and clear in describing the problem and giving me the estimate and when the work is done. He also arrange for the car to be delivered. More

worst used car ever!!!!! I purchased a 2006 BMW x5 on Oct 31st 2015, I was told it needed a belt and a resovior if your familiar with cars, this was based on the used car ins I purchased a 2006 BMW x5 on Oct 31st 2015, I was told it needed a belt and a resovior if your familiar with cars, this was based on the used car inspection by " qualified auto mechanics" however after replacing those items and taking their word that was all that it needed, my vehicle now needs thousands of dollars in work!!!! NEVER BUY A USED CAR THERE!!!! I spoke with the used cars manager there and he said in a nutshell get bent!!!! Great experience I'll will promise to tell everybody I know not to shop there:), More

Excellent My experience started with my sales person Justin Buroker. They were ready to close and Justin took the time to show me the car and do a test drive. J My experience started with my sales person Justin Buroker. They were ready to close and Justin took the time to show me the car and do a test drive. Justin has been available for questions from the start to event after my purchase. The SUV I have is the best I have ever owned and I have had many I would recommend Mercedes of Rochester with out a doubt More

working with jerod We really enjoyed working with jerod, he was very knowledgable. He was able to find us the right car at the right price. He made himself available at We really enjoyed working with jerod, he was very knowledgable. He was able to find us the right car at the right price. He made himself available at our covienence,and even came in on his day off to explain the features of our new car. More

I love my Mercedes !!! From our first interaction, I knew this was going to be a pleasant experience. Every team member was very professional during the buying experience. From our first interaction, I knew this was going to be a pleasant experience. Every team member was very professional during the buying experience. I love my GL 450. More

Had a part replaced that was damaged Excellent customer service when I came in with a damaged tail light. Tim ordered the part and within days called me to set up a time to come in and h Excellent customer service when I came in with a damaged tail light. Tim ordered the part and within days called me to set up a time to come in and have it replaced. He even told me in advance what the cost would be. The day my husband brought my car in, Tim and his crew were ready and in a little more than an hour the car was fixed and look as good as new. The service department crew was courteous and helpful and it was a plus plus for everyone. I thought your customer service was outstanding when I bought my car and you have continued to be outstanding, friendly and fun every time I have stopped in to have something checked or to have my car washed. More

This is how you buy a vehicle! The Toyota Tacoma that I bought was just as promised! They had me send my information ahead of my arrival and all the paper work was done when I arri The Toyota Tacoma that I bought was just as promised! They had me send my information ahead of my arrival and all the paper work was done when I arrived. Jerod Hornberg was polite, professional and prepared, I enjoyed working with him. I felt the price of the Tacoma was fair and I received a fair trade value for my Nissan Titan. Chris in the finance worked hard to get me a better rate than my own bank (and got me back on the road quick).. I drove 6 hours round trip to get this truck and because of the reasons I stated, I would do it again. More

Kudos to MB of Rochester MB of Rochester does an excellent job performing routine maintenance on my vehicle. Their waiting area is awesome and makes the time fly while I wait. MB of Rochester does an excellent job performing routine maintenance on my vehicle. Their waiting area is awesome and makes the time fly while I wait. The car is always returned to me in spotless condition. More

Me and My new Mercedes I gave the dealership a very good rating because they were all very helpful and did not pressure me to purchase the vehicle. I would highly recomme I gave the dealership a very good rating because they were all very helpful and did not pressure me to purchase the vehicle. I would highly recommend the dealership and Lloyd to anyone. More