Mercedes-Benz of Rochester
Rochester, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience Everyone goes above and beyond to make sure the visit is as enjoyable as possible. Recommended cost-effective alternative solitions. Friendly driver d Everyone goes above and beyond to make sure the visit is as enjoyable as possible. Recommended cost-effective alternative solitions. Friendly driver dropped me off at work and picked me back up. More
Great palce to do business. They are extremely courteous & take care of any concerns or questions as soon as possible. Easy to deal with. Will return should we need to purchase They are extremely courteous & take care of any concerns or questions as soon as possible. Easy to deal with. Will return should we need to purchase another vehicle. More
Awesome Experience This was my most pleasant car buying experience. Everyone made me feel welcome and made the process smooth and worry free. I would definitely buy many This was my most pleasant car buying experience. Everyone made me feel welcome and made the process smooth and worry free. I would definitely buy many more cars from Elizabeth and Mercedes Benz of Rochester. More
Very satisfied with the experience! We were very satisfied with Elizabeth and Brian at MB who helped us in this process. We would gladly recommend this dealership to other potential buye We were very satisfied with Elizabeth and Brian at MB who helped us in this process. We would gladly recommend this dealership to other potential buyers! More
Excellent Experience Mercedes Benz of Rochester made buying a new car an easy and enjoyable process. My salesperson, Elizabeth Beckett was very friendly and knowledgeable Mercedes Benz of Rochester made buying a new car an easy and enjoyable process. My salesperson, Elizabeth Beckett was very friendly and knowledgeable as she facilitated the sales process. It was an very professional experience from end to end. I would recommend the staff at Mercedes Benz of Rochester to anyone looking to buy a new car. More
Bulb replacement Fast friendly service at a great price. Got car washed for bulb replacement! Love the convenience of a Mercedes Benz dealership in Rochester MN Pos Fast friendly service at a great price. Got car washed for bulb replacement! Love the convenience of a Mercedes Benz dealership in Rochester MN Positive Experience! More
Excellent customer service from everyone at MB- Rochester! Love the new GLA! Thank you Elizabeth, Justin & Brian! You all do a phenomenal professional job!!! thank you from everyone at MB- Rochester! Love the new GLA! Thank you Elizabeth, Justin & Brian! You all do a phenomenal professional job!!! thank you More
Great service I had my car in for a recall and they knew exactly what I needed and got it done in the amount of time they told me. I had my car in for a recall and they knew exactly what I needed and got it done in the amount of time they told me. More
In a class of its own I recently needed to take my GL450 in for service and was pleasantly surprised at how accommodating the service department was at fitting me into thei I recently needed to take my GL450 in for service and was pleasantly surprised at how accommodating the service department was at fitting me into their schedule. I live about 70 miles away so I really appreciated knowing that I had a firm slot for the repairs. This was just the tip of the iceberg however, when I arrived, I was greeted courteously and given a fresh cup of coffee and escorted to the waiting area. Within minutes of settling in, a gentlemen from the dealership stopped by to welcome me and asked if he could take me someplace else in the courtesy van. I declined, but really appreciated the offer. Someone from the service depart stopped by after about 30 minutes to give me an update on the repairs and provided me with fresh coffee and to ensure that I had everything I needed. As it turned out the repairs were more extensive than originally anticipated. When they stopped to let me know this, they informed me that they had already arranged a loaner vehicle and it was ready to go. Within 5 minutes I was on my way back home in a new GLC300. I have had a couple experiences where the loaner provided was in such poor condition that you were a bit embarrassed to be seen driving it - to the contrary, we got numerous complements and have even added the GLC300 to the short list of next vehicles! The dealership called twice at home to update me on the repair work and to arrange a convenient time to pick up the vehicle. I don't think anyone enjoys taking your car in for repairs but this experience far exceeded my expectation. More
Service on Pre-owned Vehicle Superior Customer Service provided on very short notice! John and the service staff made extra efforts to quickly and efficiently accommodate my ser Superior Customer Service provided on very short notice! John and the service staff made extra efforts to quickly and efficiently accommodate my servicing needs! All items were completed within a short and comfortable wait. Thank You! More