Back

Mercedes-Benz of Rochester

Rochester, MN

not yet
rated
92 Reviews
As the preferred Mercedes-Benz dealership serving Rochester, MN, we're proud to welcome you to Mercedes-Benz of Rochester. From our inception, we sought to create a different kind of dealership. We wanted to serve the Rochester area with great Mercedes-Benz models and great customer service. By combining the unmatched sophistication of the Mercedes-Benz brand with a personal touch not found elsewhere, we at Mercedes-Benz of Rochester proudly provide a relatable resource for your next move toward the car of your dreams. Of course, it doesn't hurt to have the world's most-desired automobiles in your showroom to boost your homegrown credibility. From the iconic E-Class to the agile C-Class to the legendary AMG® line, our inventory doesn't need much introduction. The craftsmanship speaks for itself, and this legacy of professionalism and hard-earned pride extends to every branch of our dealership, from sales to service to finance. We look forward to your next visit to Mercedes-Benz of Rochester, and welcome the opportunity to earn your business. There are so many people who work hard here every day to ensure that you always have the best experience with us. To that end, we have developed our concierge service. Do you want to test drive a Mercedes-Benz? Then we can bring it right out to you. Do you need service for the Mercedes-Benz that you already own, then we can pick it up from your home or work, bring it into our service department, and return it like nothing ever happened, except that all of your service will be completed. The Ed Napleton Automotive Group The Ed Napleton Automotive Group acquired Mercedes of Rochester on October 23, 2019. This is the group's fourth Minnesota-based dealership and its first Mercedes-Benz location. Overall, the group has a total of 45 stores in eight different states. As the Ed Napleton Automotive Group grows, commitment to its staff and involvement with the local communities in which they operate continue to be a cornerstone belief of the company. Our unprecedented level of dedication is a key contributing factor to the group's continued success, and the main reason car-buyers trust us when the time comes to purchase a new vehicle. The Ed Napleton Automotive Group is proud to serve Rochester and the greater area of Southeastern Minnesota in a way that provides value to both employees and customers on a daily basis.
Contact Dealership

4447 Canal Pl SE

Rochester, MN

55904

Directions

By Type

Showing 92 reviews

December 23, 2020

The staff at Rochester Mercedes-Benz went above and beyond to help us with our purchase. They were very polite and answered all of our questions. More

by toddsmith10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Carlson
Dec 29, 2020 -

Mercedes-Benz of Rochester responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any further questions, please give us a call. We're always happy to help!

December 09, 2020

The people at Mercedes of Rochester are wonderful. Robin Steger was extremely helpful and answered our questions with extreme professionalism. She really knows her stuff! I highly recommend her and the ent More

by Rcolwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Steger
Feb 04, 2021 -

Mercedes-Benz of Rochester responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 08, 2020

David Chaffee was excellent. Very patient with all our questions, stayed late to accommodate our schedule and helped all the way. Great experience actually the best experience so far buying a new car. More

by Adrianadelgado64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Chaffee
Dec 19, 2020 -

Mercedes-Benz of Rochester responded

Adriana, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 30, 2020

The dealership was extremely friendly and helpful. Dave the salesperson and Elizabeth in finance were AWESOME! Very happy with the car that was purchased. Thank you! 🤗 More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and Elizabeth
Dec 02, 2020 -

Mercedes-Benz of Rochester responded

Thank you so much for sharing your recent experience with us, Craig! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Our team is available should you require any extra help.

November 30, 2020

Very professional people! I love my new car! Very pleasant to work with! They fulfilled my needs and were easy to work with! I’d recommend them More

by Christinamckee43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Carlson
Dec 02, 2020 -

Mercedes-Benz of Rochester responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Mercedes-Benz of Rochester and we hope to see you again! We want all our customers to feel this way when leaving our dealership!

November 27, 2020

We had a great experience looking for and buying a pre-owned vehicle. We worked with Doug on our 2015 Chevy Suburban. He was extremely knowledgeable, helpful, and easy to work with. More

by Suburban Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Carlson
Nov 30, 2020 -

Mercedes-Benz of Rochester responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 24, 2020

Great experience! Will be coming back soon to do another purchase! This was an online purchase and I was really impressed by how the transaction worked. More

by Mafany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Carlson, Elizabeth Beckett
Nov 29, 2020 -

Mercedes-Benz of Rochester responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Take care!

November 13, 2020

Terrific experience & service!! The Mercedes Benz staff made our purchase nearly effortless by reaching out to us as soon as a vehicle was available and then spent the time to show us how all the upgrades More

by Rachael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Koestler, Doug Carlson
Nov 16, 2020 -

Mercedes-Benz of Rochester responded

Thank you so much for sharing your recent experience with us, Rachael! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Thank you so much for choosing Mercedes-Benz of Rochester as your first choice for service!

October 03, 2020

When I first stopped to look at vehicles David was out in the lot, so I asked him a few questions about the car. He was very friendly, pleasant and helpful. Very nice to deal with and was surprised at the fo More

by jretterath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Chaffee
Oct 08, 2020 -

Mercedes-Benz of Rochester responded

We're glad to hear our Staff took such great care of you! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 04, 2020

This was a stress-free purchase for me with David Chaffee as my sales person. I live in Maryland, bought the vehicle online, it was delivered in perfect condition. More

by Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Chaffee, Elizabeth Beckett
Sep 17, 2020 -

Mercedes-Benz of Rochester responded

We're glad to hear our Staff took such great care of you, Wilson! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

2
...