Mercedes-Benz of Richmond - Service Center

So friendly and courteous and you are not waiting all day.The waiting room is so nice and clean. day.The waiting room is so nice and clean. More

Everything during my service appointment went smoothly as always. From intake to check, out everyone is professional. always. From intake to check, out everyone is professional. More

Everything was handled timely and professionally. I look forward to our next service appointment. Great job! I look forward to our next service appointment. Great job! More

We brought in both vehicles for B service and 4 tires We were greeted well, our service charges and discount for tires were politely discussed We were there a few hrs so the service advisor suggested we We were greeted well, our service charges and discount for tires were politely discussed We were there a few hrs so the service advisor suggested we allow shuttle driver take us to a restaurant and bring us back afterwards. We were continuously given updates on how far and how well the service was going. The courtesy at the location has improved greatly. More

Always Great service! I’ve been dealing with this dealership for 20 years…. And will continue to go back. I’ve been dealing with this dealership for 20 years…. And will continue to go back. More

Service was done in the time promised and we were given a very nice courtesy vehicle while we waited. very nice courtesy vehicle while we waited. More

The dealership was accommodating and friendly and worked with me . Christina was friendly and kind . with me . Christina was friendly and kind . More

Price for installing battery insane even for a dealership. Have to bring vehicle back to get alignment fixed. Service writer professional and knowledgeable. dealership. Have to bring vehicle back to get alignment fixed. Service writer professional and knowledgeable. More

Tyler is Fantastic everything was as he said and he really kept me informed!!! Thank you!!! really kept me informed!!! Thank you!!! More

Set up an appointment and used the after hours drop. Worked great. Took it on for a recall and ended up getting a second recall fixed also. We had a problem with the transmission also and the recall wo Worked great. Took it on for a recall and ended up getting a second recall fixed also. We had a problem with the transmission also and the recall work fixed it so we drove away with no charge! More