Mercedes-Benz of Richmond - Service Center

Simple process; nice people. Would have liked it if the technician had cleaned the glass around the inspection sticker install - it got smeared with something and didn't look ni Would have liked it if the technician had cleaned the glass around the inspection sticker install - it got smeared with something and didn't look nice. I pay attention to the small details and to me those matter. More

I would not have my auto serviced by any other shop. McGeorge is a very thorough and knowledgeable dealership. Keep up the good work. McGeorge is a very thorough and knowledgeable dealership. Keep up the good work. More

I appreciate their accommodations to get me in quickly, So polite and courteous. Steven was quite Helpful So polite and courteous. Steven was quite Helpful More

Professional but extremely friendly and want to be certain customer is satisfied with work done. certain customer is satisfied with work done. More

It was a pleasure to do business with service rep Christina Breault. I'm happy with the maintenance work the shop did too. Christina Breault. I'm happy with the maintenance work the shop did too. More

The experience was wonderful The advisor was knowledgeable and polite My car drives like new knowledgeable and polite My car drives like new More

Excellent and as always expected! Hope you always kerp up with this standard of service! Hope you always kerp up with this standard of service! More

Dropped my car a day before for the 7:30 am appointment the next day. thinking it will be done by lunch time. Got a txt around 3:30 to pick up my car. The car was not washed and there were grease marks. La the next day. thinking it will be done by lunch time. Got a txt around 3:30 to pick up my car. The car was not washed and there were grease marks. Lady offered to put it through the car wash but at that point who wants to wait. Every thing else was fine. Car was gone there for a recall service. More

Mcgeorge Mercedes has been my service provider for the past 19 years and two Mercedes. The service is always great! past 19 years and two Mercedes. The service is always great! More

Promptly received for my scheduled appointment. Recall was performed in a timely manner. Waiting area was comfortable with coffee and snacks. All personnel I Encountered were clear and polite Recall was performed in a timely manner. Waiting area was comfortable with coffee and snacks. All personnel I Encountered were clear and polite More