Mercedes-Benz of Richmond - Service Center

Good customer service and experience as always. No issues with service or experience. Purchased the vehicle from MB, I’ve only used them for service with service or experience. Purchased the vehicle from MB, I’ve only used them for service More

Wonderful they are always professional and Courteous just a great group of people that you have working with you. Thanks to all of your employees just a great group of people that you have working with you. Thanks to all of your employees More

Regular Service checkup always a pleasure Purchased my car in 2006 and have continued with regular services here. Always friendly, kind and helpful to take care of may care and make sure we a Purchased my car in 2006 and have continued with regular services here. Always friendly, kind and helpful to take care of may care and make sure we are satisfied. More

Excellent Service Logan was prompt, helpful and honest in his advice. During the COVID 19 situation, they provided contactless pick up and delivery which was very muc Logan was prompt, helpful and honest in his advice. During the COVID 19 situation, they provided contactless pick up and delivery which was very much appreciated. Drivers followed instructions exactly. Text messaging options and online payment is super convenient. Thank you! More

I give this dealership a five star rating. Knowledgeable, professional, and caring staff. Kudos and thanks to Steven Hunnewell-he is the best. Thank u professional, and caring staff. Kudos and thanks to Steven Hunnewell-he is the best. Thank u More

Vehicle in for service Brought my vehicle in for inspection. As always Steven , my service advisor, was there to handle all the details in a very professional manner. Was i Brought my vehicle in for inspection. As always Steven , my service advisor, was there to handle all the details in a very professional manner. Was in and out in a very timely manner. Always satisfied with my experience. Thanks. More

Absolutely one of the most finest classiest dealerships I have ever visited in my life. They treat you like a king and are very professional to say the least. have ever visited in my life. They treat you like a king and are very professional to say the least. More

Hunnewell/Moore I've been to this dealership multiple times and Steve's always been courteous, especially when my car was still under warranty. It is because of the w I've been to this dealership multiple times and Steve's always been courteous, especially when my car was still under warranty. It is because of the way that I was previously treated that I opted to use Mercedes of Richmond to do the recall work. Also, Sherry Moore was my advisor for some major work last summer and was good too. More

Service:A The people that I spoke (by phone) to that helped me with the service that I needed for my vehicle were very helpful, pleasant and knowledgeable abou The people that I spoke (by phone) to that helped me with the service that I needed for my vehicle were very helpful, pleasant and knowledgeable about what I needed for my car. More

I was impressed with your representative handling of my business smart and on time ! Sherry was very pleasant and efficient and your complimentary coffee was well received 😎 business smart and on time ! Sherry was very pleasant and efficient and your complimentary coffee was well received 😎 More