Mercedes-Benz of Richmond - Service Center

Too long waiting period before your noticed what will be done and estimation of how long done and estimation of how long More

I'm very happy with my service appointment and will be coming back for my next scheduled service. keep up the good work. coming back for my next scheduled service. keep up the good work. More

My 28-years relationship with Mercedes Benz of Richmond has been overall a good relationship. has been overall a good relationship. More

I was stranded at my daughter’s house. I planned to stop but before I arrived the warning don’t shift gears came on. Needless to say it wouldn’t move the next morning. I called your dealer I planned to stop but before I arrived the warning don’t shift gears came on. Needless to say it wouldn’t move the next morning. I called your dealership and Tanya got me an appointment for that morning. Mercedes roadside assistance got me towed in and you guys took care of ordering the part and install. I cannot thank you enough. I am safely home in NY. More

This whole team is awesome! What else is there to say…” the best or nothing” What else is there to say…” the best or nothing” More

Service was great, didn't know there was a computer problem. still everything went ok. problem. still everything went ok. More

the service coordinator was great. But seems the carwash is always down, the 3% for credit cards, and just had a bad experience with past ownership. But seems the carwash is always down, the 3% for credit cards, and just had a bad experience with past ownership. More

Very much appreciate the speed with which the service was completed. I drive from Charlottesville specifically because I have gotten such good service. completed. I drive from Charlottesville specifically because I have gotten such good service. More

Steve the service writer made sure he kept me updated on the status of my car. Very professional! the status of my car. Very professional! More

My service coordinator made me feel important and really did a professional job. Kelly was great. did a professional job. Kelly was great. More