Mercedes-Benz of Richmond - Service Center

I was stranded at my daughter’s house. I planned to stop but before I arrived the warning don’t shift gears came on. Needless to say it wouldn’t move the next morning. I called your dealer I planned to stop but before I arrived the warning don’t shift gears came on. Needless to say it wouldn’t move the next morning. I called your dealership and Tanya got me an appointment for that morning. Mercedes roadside assistance got me towed in and you guys took care of ordering the part and install. I cannot thank you enough. I am safely home in NY. More

This whole team is awesome! What else is there to say…” the best or nothing” What else is there to say…” the best or nothing” More

Service was great, didn't know there was a computer problem. still everything went ok. problem. still everything went ok. More

the service coordinator was great. But seems the carwash is always down, the 3% for credit cards, and just had a bad experience with past ownership. But seems the carwash is always down, the 3% for credit cards, and just had a bad experience with past ownership. More

Very much appreciate the speed with which the service was completed. I drive from Charlottesville specifically because I have gotten such good service. completed. I drive from Charlottesville specifically because I have gotten such good service. More

Steve the service writer made sure he kept me updated on the status of my car. Very professional! the status of my car. Very professional! More

My service coordinator made me feel important and really did a professional job. Kelly was great. did a professional job. Kelly was great. More

Simple process; nice people. Would have liked it if the technician had cleaned the glass around the inspection sticker install - it got smeared with something and didn't look ni Would have liked it if the technician had cleaned the glass around the inspection sticker install - it got smeared with something and didn't look nice. I pay attention to the small details and to me those matter. More

I would not have my auto serviced by any other shop. McGeorge is a very thorough and knowledgeable dealership. Keep up the good work. McGeorge is a very thorough and knowledgeable dealership. Keep up the good work. More

I appreciate their accommodations to get me in quickly, So polite and courteous. Steven was quite Helpful So polite and courteous. Steven was quite Helpful More