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Mercedes-Benz of Richmond - Service Center

Henrico, VA

4.7
646 Reviews

646 Reviews of Mercedes-Benz of Richmond - Service Center

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November 06, 2021

Every time I have a problem or need a service, I run to Mercedes Benz of Richmond. The service is that good. More

by Rich W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Bunger
November 05, 2021

Making this a mandatory field isn't necessary. Especially when there is a minimum word count. I had my car serviced there and and bought a car for my wife the same day. That should be enoug More

by morriscolq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Bowman, Patrick Thompson
November 04, 2021

This dealership ALWAYS treats its customers with respect and caring. It is a pleasure to bring my car there for service. More

by mjbdlb002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherly bowman and Logan Bunger
November 01, 2021

Excellent customer service, everyone was very polite and professional. I sure will be coming back for more service. More

by jimmy105245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
October 29, 2021

Logan and the entire team did a great job. I went in for a B Service and asked them to look into a couple of things. Very pleased with the level of service and commitment to satisfying the customer. Thank y More

by Mehrubon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan
October 27, 2021

Very nice people excellent service very convenient location I will be returning soon for my next service appointment More

by Presidentskinny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thee whole staff
October 19, 2021

All good. Everyone did their job. Why am I writing at least 15 words? And More

by BudTaylor.consultant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
October 14, 2021

Great service, situation fully explained, car was washed and I was out in under an hour More

by Chumartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Bunger
October 07, 2021

The service technicians did an outstanding job of identifying major problems with my vehicle and effectively communicated the concerns identified with my warranty company. More

by Tawana C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
September 29, 2021

Great loves their service they take care of all your needs. They take care of you!!! More

by james.johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
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