Mercedes-Benz of Richmond - Service Center

Excellent Customer Service in show room Very pleased with our trade in & new purchase transaction with our trade in & new purchase transaction More

Christina is a fabulous service representative. She is very thorough and thoughtful. She always keeps me informed about what's going on with my car. She is very thorough and thoughtful. She always keeps me informed about what's going on with my car. More

The team at Mercedes of Richmond is simply fantastic! !! From the time I bought my vehicle with the amazing Cheryl Bowman to the service I have received these past 3 years, it has been nothing but Five S !! From the time I bought my vehicle with the amazing Cheryl Bowman to the service I have received these past 3 years, it has been nothing but Five Star service. I needed some last minute service before a long drive this week and once again the folks in the service team were outstanding. Summer ensured I was taken care of and would be able to leave as planned. Everything went smoothly as expected from this dealership right to the end with Tamara at the cashiers desk who is just delightful. The success of this dealership is this outstanding staff throughout. Thank you for the great price on my wonderful car and all your great service. I can only hope to find such service in my new city. More

I was a waiting customer and the staff was very attentive to my needs,even offering to buy me lunch. to my needs,even offering to buy me lunch. More

Always courteous, efficient and affective service. Comfortable and attractive waiting area. Work completed on time. Comfortable and attractive waiting area. Work completed on time. More

Fantastic! All was superbly, wonderful. Awesomely, grand experience. Truly, terrific, marvelously, magnificent. Exquisitely, excellent, & always phenomenally, a All was superbly, wonderful. Awesomely, grand experience. Truly, terrific, marvelously, magnificent. Exquisitely, excellent, & always phenomenally, amazing. More

great service as always- very prompt and courteous; best dealership i have every dealt with dealership i have every dealt with More

Too long waiting period before your noticed what will be done and estimation of how long done and estimation of how long More

I'm very happy with my service appointment and will be coming back for my next scheduled service. keep up the good work. coming back for my next scheduled service. keep up the good work. More

My 28-years relationship with Mercedes Benz of Richmond has been overall a good relationship. has been overall a good relationship. More