Mercedes-Benz of Richmond - Service Center

Very good customers service we appreciate your help with your service continue with this service your service continue with this service More

I was please w/ the Professionalism and how they always provide financial support to get the service your vehicle may need provide financial support to get the service your vehicle may need More

Excellent service and communication. Will recommend to my mother in law when she is back for 6 months a GLK Will recommend to my mother in law when she is back for 6 months a GLK More

They completely corrected the problem and kept me informed throughout the entire process. Thank you informed throughout the entire process. Thank you More

Excellent service! Service advisor Patrick Thompson always kind, caring , and knowledgeable in his explanation of why and wanting to make certain of my understanding of work that is needed and given always kind, caring , and knowledgeable in his explanation of why and wanting to make certain of my understanding of work that is needed and given . Thank you, with appreciation of your service. Ms. Patricia Coward More

Patrick is the best. He makes sure that all three of our Mercedes are in tip top shape. Mercedes are in tip top shape. More

I received excellent service, information given by Steven was reliable and factual, he also provided good communication as the service progressed. was reliable and factual, he also provided good communication as the service progressed. More

Steven was professional and courteous, willing to go over and beyond to ensure we were satisfied with your service. Highly recommend MB of Richmond. and beyond to ensure we were satisfied with your service. Highly recommend MB of Richmond. More

Making the appointment was easy. They promptly got me in for my service and it was completed in a timely manner. Alan did a great job, even helped me with getting my Android service coonected which was beyo for my service and it was completed in a timely manner. Alan did a great job, even helped me with getting my Android service coonected which was beyond his responsibility. More

I took my car in for an oill change and inspection. It took about an hour and they were done. No issues at all. I am happy with the service at this Dealership. took about an hour and they were done. No issues at all. I am happy with the service at this Dealership. More