Mercedes-Benz of Richmond - Service Center

The employees was polite and courteous. I had an appointment at 11:00 am and when I arrived they were ready for me. Thank you I had an appointment at 11:00 am and when I arrived they were ready for me. Thank you More

Recall service was easy to book, professional and quick. Pickup was easy, car had been nicely cleaned as well. Pickup was easy, car had been nicely cleaned as well. More

Upon arrival for my annual inspection, I pulled right in, I was properly greeted & asked to have a seat in the waiting area. A little over an hour later & it was done. The staff was very warm & polite. I I was properly greeted & asked to have a seat in the waiting area. A little over an hour later & it was done. The staff was very warm & polite. I look forward to the next. More

Great service and couteous servicing leads. On time and very reasonable cost. Drop off and pick up was easy and work was done very quickly On time and very reasonable cost. Drop off and pick up was easy and work was done very quickly More

The service was excellent! The staff was very cordial, knowledgeable and professional! Prompt service was provided! The staff was very cordial, knowledgeable and professional! Prompt service was provided! More

This Mercedes Benz dealership has a good and knowledgeable service team as well as mechanics who perform exemplary. Their Impartial and professional behavior is evident and genuine and is no dou knowledgeable service team as well as mechanics who perform exemplary. Their Impartial and professional behavior is evident and genuine and is no doubt an admirable attribute to their already outstanding business practices. More

The service technician was excellent on my mobile recall inspection of my ML63. A great customer experience. inspection of my ML63. A great customer experience. More

Excellent service and convenience on every level. . I would give the highest evaluation possible Thanks . I would give the highest evaluation possible Thanks More

As always Broad Street Mercedes has and continues to provide stellar service. My vehicle is in the best hands and came from the best dealership. Thank you provide stellar service. My vehicle is in the best hands and came from the best dealership. Thank you More

Have my 2008 E320 serviced (A & B) every year at McGeorge, Broad St., where I purchased it new. I cannot praise them enough for their service and very honest company. Patrick has been superb and s McGeorge, Broad St., where I purchased it new. I cannot praise them enough for their service and very honest company. Patrick has been superb and such a pleasant person to take care of us. Your Company always exceeds expectations. We appreciate you. More