Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Richmond
Henrico, VA
936 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 04, 2024
I had a good experience this time at Mercedes-Benz Of
Richmond, the Representative who assisted was kind/professional and informed me of issues required to fix my issue, greatly appreciated.
More
by masoshell
Employees Worked With
Steven Hunnewell
November 27, 2024
Customer Service is great.
Really appreciate my administrator working on getting all of my correct parts and services paid for by my trucks warranty.
More
by tamikahonda
November 24, 2024
I found service a bit of slow, when waiting for someone
to help me, this was my first visit to Mercedes-Benz of Richmond and had to wait approximately six minutes before I was helped although there were th
More
by adbritt7
Employees Worked With
Dealership Inventory (267 Vehicles)
2025 Mercedes-Benz E-Class
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
