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Mercedes-Benz of Richmond

Henrico, VA

4.8
936 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 936 reviews

December 07, 2023

Fast and efficient service. Same day brought in and had complete in a timely manner. More

by Book
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Recommend Dealer
Yes
Employees Worked With
Summer Price
December 06, 2023

Best experience I have ever had buying a car. Spent weeks with two other dealers in person and got no where. Contacted Mercedes Benz of Richmond thru the internet got an immediate response from More

by Chuck.gaunt
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Recommend Dealer
Yes
Employees Worked With
Mike Rosen
October 07, 2023

Overall, I had a great and positive experience with Steve Hunnewell and Cheryl Bowman. They provided me with excellent service. More

by gesinacharles
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Recommend Dealer
Yes
Employees Worked With
Joe Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hunnewell and Cheryl Bowman
October 03, 2023

Cheryl was a wonderful sales lady. Explained and showed me everything on my new car. Couldn’t be more helpful and knowledgeable. More

by Lynda_vs
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Recommend Dealer
Yes
Employees Worked With
Cheryl Bowman, Joey Harris
September 23, 2023

Cheryl was so helpful in explaining and helping set up my new vehicle and getting the car more thoroughly and deeper cleaned. The sales Manager was a blessing to me as well More

by Willa
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Recommend Dealer
Yes
Employees Worked With
Cheryl, Sales Manager
September 22, 2023

Shawn was great to work with and extremely helpful throughout the entire process. Much appreciated! More

by danielmathiashorton
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Recommend Dealer
Yes
Employees Worked With
Shawn Snider
September 09, 2023

Requested to wait on vehicle for service; was give and estimated of two hours wait Time and they completed it under two Hour More

by Csmhawk
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Recommend Dealer
Yes
Employees Worked With
Service manager and parts clerk
September 06, 2023

Great service Stephen Hummel was excellent answer every question he handle every thing we needed unreal service More

by SANDERSON
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Recommend Dealer
Yes
Employees Worked With
Stephen Hummel
August 25, 2023

So friendly and courteous and you are not waiting all day.The waiting room is so nice and clean. More

by harris39@icloud.com
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Recommend Dealer
Yes
Employees Worked With
Sommer
August 11, 2023

Everything during my service appointment went smoothly as always. From intake to check, out everyone is professional. More

by Sara
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Recommend Dealer
Yes
Employees Worked With
J D Martz, Peter
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