Mercedes-Benz of Richmond

Nice loaner Chris Alston let me drive a new S class while my S class was being serviced. It worked ; I am seeing a new car through different eyes after the experi Chris Alston let me drive a new S class while my S class was being serviced. It worked ; I am seeing a new car through different eyes after the experience. Now if only my $100,000 plus Mercedes held any value....... More

Awesome Customer Service!! Michael Collins was great to work with. He was accommodating and pleasant and made the entire buying experience a delight! He even delivered our new c Michael Collins was great to work with. He was accommodating and pleasant and made the entire buying experience a delight! He even delivered our new car to us at our house when we had a little issue addressed. More

Excellent experience as usual ! This visit I took my car in for 4-wheel alignment on my new tires. My service advisor was Peter B. and my service technician was Kevin Griffis. Both g This visit I took my car in for 4-wheel alignment on my new tires. My service advisor was Peter B. and my service technician was Kevin Griffis. Both gentlemen have been helping me for several years with multiple cars. I try to get Peter's help whenever he's not with other customers and Kevin is the only technician I ever trust to work on my car ! Both are professionals and do an excellent job of representing the Mercedes brand and are both reasons why I'll continue to recommend McGeorge Mercedes to my friends and relatives. It's nice having the peace of mind knowing that your vehicle has been worked on by someone who has honesty ,skill, and integrity and who takes pride in his work , all traits sorely lacking in today's marketplace . Thank you . Dean Ferren More

C D Repair The problem I was having with my CD player, it would not eject. The repair was completed and I haven't had any more problems with the CD player. The problem I was having with my CD player, it would not eject. The repair was completed and I haven't had any more problems with the CD player. More

Always a pleasure Everyone at McGeorge is courteous and helpful, and will go out of their way to ensure customer satisfaction. Always a pleasant experience! Thank you Everyone at McGeorge is courteous and helpful, and will go out of their way to ensure customer satisfaction. Always a pleasant experience! Thank you very much! More

Run away as fast as you can to ur nearest audi, lexus or Bmw Mercedes At Richmong BC auto mall are cheats. Be carefull when dealing with these guys. Just run to ur nearest Audi bmw or lexus dealer. It is just no Mercedes At Richmong BC auto mall are cheats. Be carefull when dealing with these guys. Just run to ur nearest Audi bmw or lexus dealer. It is just not worth it these guys put a lot of add ons to the car and make u believe that they are mandatory like the taxes and when u confront them they dont answer or return ur calls. The mercedes three point star means something else now guys. We know that they have targets and that they are losing market share but this isnt the way to meet your targets. So sad and pathetic. More

Good experience Went very well. Service attendants took care of my needs appropriately. Would visit again. Price was average. Venue was clean but smaller than what i Went very well. Service attendants took care of my needs appropriately. Would visit again. Price was average. Venue was clean but smaller than what i expected. More

Excellent service!!! This dealership has always been my "go to" dealership! The attention to detail and helpfulness has always given me a great sense of comfort. The peopl This dealership has always been my "go to" dealership! The attention to detail and helpfulness has always given me a great sense of comfort. The people who work at this dealership are by far the most helpful and nicest people to work with! I recommend this dealership to my friends and family all of the time. I am loyal to this dealership because I know I will be well looked after! More

Great SERVICE This Dealership has maintained its level and commitment to excellent service. Good records and always meets a time commitment for completion of work. This Dealership has maintained its level and commitment to excellent service. Good records and always meets a time commitment for completion of work. 15 years of very good relationship. More

1st Class Experience From the moment I entered into the showroom until I drove away after the purchase, I felt the attention I received was incomparable. On top of that, m From the moment I entered into the showroom until I drove away after the purchase, I felt the attention I received was incomparable. On top of that, my salesperson, Irvin Rich and his manager, Chris Dail gave me exceptional service. Better yet...when I came back three days later and showed them a pre-existing split in the carpet, they didn't hesitate to offer to fix the problem at dealership expense. At closing of the deal, Christine Wright, your Business Manager was professional, informative, and non-pressuring. Overall, I couldn't be more satisfied. Even Brenton Evans, your New Car Sales Manager was great. He attached my license plates and we conversed and found out we had similar connections in the car industry in Richmond. More