Mercedes-Benz of Richmond

People I Can Count On. The staff at Mercedes-Benz of Richmond can always be counted on. I have had my cars serviced at MB Richmond for 14 years. From the service managers The staff at Mercedes-Benz of Richmond can always be counted on. I have had my cars serviced at MB Richmond for 14 years. From the service managers (Chris, Peter, Logan, Chris and Patrick), to the technicians, vehicle handlers, cashiers, and Jim (my personal chauffeur), each has always been on my side making sure my vehicles remain in top mechanical condition. Thanks to all of you for spectacular service. More

E350 B3 service The folks at Richmond MB are awesome, especially the service specialists and the cashier. My rep was Peter and he was fantastic. I recommend this deal The folks at Richmond MB are awesome, especially the service specialists and the cashier. My rep was Peter and he was fantastic. I recommend this dealership to anyone reading this review. More

Great experience The service is great and I have full confidence and trust in Chris Garland Service Advisor. Truly one of the best in the auto industry. The service is great and I have full confidence and trust in Chris Garland Service Advisor. Truly one of the best in the auto industry. More

Organized, efficient and courteous There are no suprises!! Chris Garland is spectacular...engenders a comforting sense of trust!!!Having your car serviced actually can be very satisfyin There are no suprises!! Chris Garland is spectacular...engenders a comforting sense of trust!!!Having your car serviced actually can be very satisfying! I don't allow any other mechanics..period, More

Great Experience The MB experience was great. The loaner car was ready for me, and they followed up as they said they would when my car was ready. I asked that they le The MB experience was great. The loaner car was ready for me, and they followed up as they said they would when my car was ready. I asked that they leave the keys at the front desk since I would be late, and my service advisor called me back to confirm when that had been done. Top notch customer service from Steve Hunnewell! More

All is well Service representative calmed the anxiety of trusting the integrity of maintenance and services. All services were done in a timely manner, and folks Service representative calmed the anxiety of trusting the integrity of maintenance and services. All services were done in a timely manner, and folks were so friendly and anxious to help. More

Car Repair Outstanding service provided by Service Technician Craig Johnson. He is very professional. Craig took the time to explain the procedure and kept me in Outstanding service provided by Service Technician Craig Johnson. He is very professional. Craig took the time to explain the procedure and kept me informed during repair of my car. More

Excellent service It was a pleasure to work with Mike Rudin. He is so knowledgeable and has exceptional customer service! I would recommend to family and friends. It was a pleasure to work with Mike Rudin. He is so knowledgeable and has exceptional customer service! I would recommend to family and friends. More

Inspectiion and general mainitence. Excellent service with knowledgeable people. Always friendly and get the best attention possible. I would recommend your service and sale department Excellent service with knowledgeable people. Always friendly and get the best attention possible. I would recommend your service and sale department to any one. See you soon More

I was pleased I was there for a repair that was done well and to satisfaction. Peter coordinated the paint repair and got my car back in a timely fashion. I was there for a repair that was done well and to satisfaction. Peter coordinated the paint repair and got my car back in a timely fashion. More