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Mercedes-Benz of Richmond

Henrico, VA

4.8
933 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 933 reviews

March 23, 2017

Friendly Seem very professional about everything. Did appreciate loaner car although someone just pulled up in it minutes before it was given to my, very dirty More

by Wayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
February 26, 2017

EXCELLENT EXPERIENCE JENNINGS KISER WAS AN EXCELLENT SALESPERSON. 10 OF 10 POINTS. HE FOUND FOR ME THE CAR I WANTED, WAS HELPFUL WITHOUT BEING PUSHY. HE SPENT A LOT OF More

by ROBYN123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SEE ABOVE
February 12, 2017

Perfect!!! Friendly patient staff! Everyone went above and beyond to meet my needs for a new vehicle. I felt very comfortable discussing my vehicle price requir More

by Gatorfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ren
February 11, 2017

With Peter's knowledge we get the best service! Peter works hard to give us the best service that Mercedes has to offer. I find all of the employee's that I am exposed to to be very pleasant and he More

by CarDoctor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Berghuis
February 04, 2017

Great sales and service! I purchased my vehicle a few months back from Cheryl. She is awesome...knowledgeable, helpful and very professional. What a great experience for me More

by Happy customer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Bowman
January 08, 2017

Repair work Overall a great experience and a wonderful result with my car. Love Logan Bungner, awesome service adviser. I will definitely use them again, thanks f More

by Mercedes boy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Bungner
January 06, 2017

Excellent purchase I just bought a used E350 wagon from Teddy Parker at Mercedes Benz of Richmond, and it was a great experience. Teddy called me when this vehicle arriv More

by kjam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Parker, Mike Lawrence and Christine Wright
November 11, 2016

Very good and i would recommend this dealership The experience was quick and cover all things of concern to me. The automobile was clean and delivered to me on time. The sale person was informative More

by chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadil Pehlic
October 21, 2016

Outstanding Dealership Mercedes of Richmond Virginia Kervin Ridgley, My Salesman, and Kathie, Finance Person, at Richmond Mercedes made my experience the best. I would recommend anyone in the Southern Vi More

by Tinney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kervin Ridgley and Kathie (Finance)
October 18, 2016

New Car Purchase Mike Rudin was so helpful and understanding. really enjoyed working with him and would refer all my friends to him. Love my new car. the envy of th More

by Pam G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rudin
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