Mercedes-Benz of Richmond

FRIENDLY The friendliness of everyone at the dealership was outstanding. I also think it is critical because many people (including me) bring a lot of baggage The friendliness of everyone at the dealership was outstanding. I also think it is critical because many people (including me) bring a lot of baggage from prior dealership experience (constant up-selling and not listening). I also appreciated the timely response to all of my questions via phone and email. EXCELLENT! More

Quick and Easy I was able to schedule the service get my car in in the morning and pick it up by the end of theday. Everything was done including the state inspecti I was able to schedule the service get my car in in the morning and pick it up by the end of theday. Everything was done including the state inspection with little to no inconvenience More

Steven help us faster service and very kind. Thank you Mr. Steven Hunnewell help us I drop two cars inspection and D service also I need new tire I am very busy he make us on time to ready I don't need wai Mr. Steven Hunnewell help us I drop two cars inspection and D service also I need new tire I am very busy he make us on time to ready I don't need wait.. perfect job done he very kind too.. thank you and GOD BLESS YOU Richmond Mercedes Dealer service dept.. More

Highly Recommended Service troubleshooting was done fast. Issue was fixed earlier than the time promised. Service personnel were very friendly and accommodating. Would Service troubleshooting was done fast. Issue was fixed earlier than the time promised. Service personnel were very friendly and accommodating. Would recommend to friends and relatives. More

Good as usual. Whenever I've come in for service, everyone has been very helpful and courteous. CHRIS has been honest about what needed to be done. Service done in Whenever I've come in for service, everyone has been very helpful and courteous. CHRIS has been honest about what needed to be done. Service done in a timely manner and done correctly the first time. More

great service Always great service ! The people are pleasant and easy to work with every time we come in! We bought our car from McGeorge and recommend them to anyo Always great service ! The people are pleasant and easy to work with every time we come in! We bought our car from McGeorge and recommend them to anyone wanting to purchase a Benz! More

Excellent service. Very satisfied I'm a first time Mercedes owner the Service I received was excellent my issue was taken care of right away everyone was very friendly and professi I'm a first time Mercedes owner the Service I received was excellent my issue was taken care of right away everyone was very friendly and professional More

Excellence Steve H. was extremely helpful and accommodating during my unfortunate need of service. The service was completely quickly and Steve kept open commun Steve H. was extremely helpful and accommodating during my unfortunate need of service. The service was completely quickly and Steve kept open communications of the status. Thanks More

Excellent Customer Service I have always had a great experience with them. Mike Rudin and Mike Rosan are great to work with in Sales. Charles, Richard and Logan provide excell I have always had a great experience with them. Mike Rudin and Mike Rosan are great to work with in Sales. Charles, Richard and Logan provide excellent service in Service Department. Over All great customer service. Specially, Mike Rudin, He goes above and beyond call of duty. They are our preferred dealer and we have bought 4 new cars from there in last 10 years. Thank you all for making us feel valuable customer. Sincerely, AP More

Excellent Service Service is a priority to me! Good service is a criteria for my purchasing another Mercedes, and Chris Garland offers outstanding service as well as Service is a priority to me! Good service is a criteria for my purchasing another Mercedes, and Chris Garland offers outstanding service as well as excellent customer service. I hope that Mercedes would reach out to an outstanding employee like Chris Garland, and recognize his ability to perform his job with exceptional service. More