Mercedes-Benz of Richmond

Friendly, knowledgeable and prompt customer service I had been to two other dealerships before I visited Mercedes Benz of Richmond. My initial contact with Mr Irvin Rick set the tone for my experience. I had been to two other dealerships before I visited Mercedes Benz of Richmond. My initial contact with Mr Irvin Rick set the tone for my experience. He was friendly, patient and very knowledgeable. He took time to addressed all my questions and concerns - a very pleasant experience! More

Excellent responsiveness, no hassles. I communicated by email mostly. The negotiation process was straightforward. I was apprised of the manufacture and delivery times. Pick up was smoo I communicated by email mostly. The negotiation process was straightforward. I was apprised of the manufacture and delivery times. Pick up was smooth and easy. More

Chris Garland As usual Chris Garland offered excellent customer service and even resolved a small issue. I always take my cars to him. He is the best As usual Chris Garland offered excellent customer service and even resolved a small issue. I always take my cars to him. He is the best More

Completely satisfied! Very professional and thorough service. Felt like they really took care of my car, and ran it through a comprehensive set of tests before they arrive Very professional and thorough service. Felt like they really took care of my car, and ran it through a comprehensive set of tests before they arrived at a conclusion. More

Very good service! The people who greet me when I drive in to the service area are very friendly and helpful. I find that Patrick Thompson gives excellent advice, and h The people who greet me when I drive in to the service area are very friendly and helpful. I find that Patrick Thompson gives excellent advice, and he promptly communicates with me by text about my car. No complaints.... More

Great service . Had to deal with manager Ron as well as Logan from service . I highly recommend them . They won't disappoint you .I will send my friends as well . Had to deal with manager Ron as well as Logan from service . I highly recommend them . They won't disappoint you .I will send my friends as well More

Excellent !!!!!! I enjoyed an excellent sales experience with Irvin Rich and the rest of the team. The Team is very friendly and professional. I highly recommend this I enjoyed an excellent sales experience with Irvin Rich and the rest of the team. The Team is very friendly and professional. I highly recommend this dealership. More

Excellent, EPIC Excellent in every way! I would recommend this service center to everyone. If you want to get your service done right the first time come to McGeorge Excellent in every way! I would recommend this service center to everyone. If you want to get your service done right the first time come to McGeorge centers. More

Best dealership ever I cannot day enough about the service department at Mercedes Benz of Richmond...and about Logan, my service advisor. Prompt, dependable, reasonable (c I cannot day enough about the service department at Mercedes Benz of Richmond...and about Logan, my service advisor. Prompt, dependable, reasonable (costs), and attention to detail. A++++ on all!!!! More

Truth As always the experience was truly spectacular. The attention to detail is without peer. I have driven a Mercedes Benz since 1987, never have I exper As always the experience was truly spectacular. The attention to detail is without peer. I have driven a Mercedes Benz since 1987, never have I experienced an unscheduled maintenance brake down. I have always performed the required scheduled procedures. More