Mercedes-Benz of Richmond

Great experience! I purchased a used vehicle from Mercedes Benz of Richmond, and they went above and beyond to help make the deal happen. Special thanks to Joey Harris I purchased a used vehicle from Mercedes Benz of Richmond, and they went above and beyond to help make the deal happen. Special thanks to Joey Harris for his hard work! More

First Class & Amazing Service Every Time!! Scheduling service has never been easier! I'm in and out quickly and the staff is over-the-top friendly. Everyone seems to focus on giving great ser Scheduling service has never been easier! I'm in and out quickly and the staff is over-the-top friendly. Everyone seems to focus on giving great service! More

General Service I was completely satisfied with Chris Garland customer service. As always he demonstrated professionalism courtesy and friendliness. I was a pleasure I was completely satisfied with Chris Garland customer service. As always he demonstrated professionalism courtesy and friendliness. I was a pleasure working with him. Great job! More

State inspection and review of minor damage I was impressed by the quality and througness of the service provided, which included a referral to the dealership body shop.The timely of the service I was impressed by the quality and througness of the service provided, which included a referral to the dealership body shop.The timely of the service wa particulary impress More

New Car Lease Excellent service all way around. We felt that everyone involved was making a superior effort to address all of our concerns and needs. Very professio Excellent service all way around. We felt that everyone involved was making a superior effort to address all of our concerns and needs. Very professional and qualified people. This was a very good experience. More

The Review I giving this review because of the service and the quality that Mercedes Ben's of Richmond to my wife and I. We have been satisfied since 2008, when I giving this review because of the service and the quality that Mercedes Ben's of Richmond to my wife and I. We have been satisfied since 2008, when she bought her first SLK 350 and my CLS 550. More

Stat inspection Logan is very professional and take care of my car .He is the best service representative! Also the technician finished my car in an appropriate time Logan is very professional and take care of my car .He is the best service representative! Also the technician finished my car in an appropriate time . Thank you More

appointment for a checkup for my SUV Mercedes told me that my appointment would be a 'no charge'. They even texted me the zero cost, but when I went to check out the man at the counter sa Mercedes told me that my appointment would be a 'no charge'. They even texted me the zero cost, but when I went to check out the man at the counter said I owed $76.00. My service manager, Logan said he would take care of it and I received a receipt showing a zero balance. S. Hoang More

Exceptional Service From the moment I pulled into the dealership until I returned to pick up the EzPass tag that I forgot in the loaner, I experienced outstanding service From the moment I pulled into the dealership until I returned to pick up the EzPass tag that I forgot in the loaner, I experienced outstanding service. Logan made me feel special as he listened to the concerns I had regarding my vehicle. He worked hard to make sure that I was satisfied. More

Top notch service from Logan Bunger. The proffessional service team evaluated and fix the problem with my AMG quickly. I appreciate their thorough care they gave my car. Logan explained The proffessional service team evaluated and fix the problem with my AMG quickly. I appreciate their thorough care they gave my car. Logan explained the problem clearly and kept me in the loop as the warranty repair was underway. More