Mercedes-Benz of Richmond

Great Service I have an older car and I feel that the age of my car did not diminish service I received. I was kept abreast of what was going on during the time my I have an older car and I feel that the age of my car did not diminish service I received. I was kept abreast of what was going on during the time my car was at the dealership. More

Service Excellent service advisers and excellent service. Really nice waiting room with coffee and soft drinks. I had a loaner and it was clean, well maint Excellent service advisers and excellent service. Really nice waiting room with coffee and soft drinks. I had a loaner and it was clean, well maintained and ready for me. I was happy to replace the small amount of gas I used. Staff is friendly and competent. More

service excellance It was a pleasure to work with Patrick Thompson with the recall on my Mercedes. Patrick e-mailed me with items that the mechanic found while working o It was a pleasure to work with Patrick Thompson with the recall on my Mercedes. Patrick e-mailed me with items that the mechanic found while working on my car. Items such as rear rotors and break pads . Even though I didn't have the breaks and pads done there I will have them done. I truly appreciate your commitment to service. Sincerely, Andy Marchetti More

Scheduled service and battery change As always, Steve Hunnewell does a great job in keeping me informed as to the status of my service. I appreciate the effort he puts into ensuring all g As always, Steve Hunnewell does a great job in keeping me informed as to the status of my service. I appreciate the effort he puts into ensuring all goes well with my vehicle. I highly recommend him and the great staff at Mcgeorge Mercedes of Richmond. Ed Greenbaum More

Continued Exceptional Experience My service advisor, Patrick Thompson, continues to give courteous, attentive, and knowledgeable service. He was very considerate of my time with the My service advisor, Patrick Thompson, continues to give courteous, attentive, and knowledgeable service. He was very considerate of my time with the check-in process. More

I worked with Mike Rosen and it was a Excellent experience!! I had a great purchase experience at Mercedes Benz of Richmond. Mike Rosen did a Outstanding job. I have never enjoyed buying a car but this dealers I had a great purchase experience at Mercedes Benz of Richmond. Mike Rosen did a Outstanding job. I have never enjoyed buying a car but this dealership does a awesome job and makes it a enjoyable experience. More

Great service I came in with a flat tire. Even though I didn’t have an appointment Patrick Thomas took my car in, explained to me in details what my options where I came in with a flat tire. Even though I didn’t have an appointment Patrick Thomas took my car in, explained to me in details what my options where and adviced me accordingly. They changed my two back tires nicely and promptly. They also followed up the next day to ask if I had any problems with their work which was very comforting to me after I had a bad experience at the Alexandria Benz dealership. I would definitely be coming back for all my services. More

The Best or Nothing Awesome! No issues Great people real friendly Great process and vey structured in and out in no time. Sales people as well as drivers are very friendl Awesome! No issues Great people real friendly Great process and vey structured in and out in no time. Sales people as well as drivers are very friendly More

My Car Purchase Was A Wonderful Experience Jen Kiser was so so helpful to my husband and me when we purchased our 2019 station wagon. He always went beyond the extra mile to assist us and was Jen Kiser was so so helpful to my husband and me when we purchased our 2019 station wagon. He always went beyond the extra mile to assist us and was there for many meetings before the purchase and during the still ongoing training. He even went to Verizon to have updates put on my phone and spent so much time with my husband and me getting us trained on all of the new equipment in our wagon. I WOULD HIGHLY RECOMMEND HIM! More

AWESOME! They did a great job servicing the Mercedes 350. They also gave us a car which made the day run more smoothly. It was an excellent service! Totally re They did a great job servicing the Mercedes 350. They also gave us a car which made the day run more smoothly. It was an excellent service! Totally recommend it. More