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Mercedes-Benz of Richmond

Henrico, VA

4.8
934 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 934 reviews

October 22, 2019

Professional and friendly Fadil makes you feel as if you are visiting a friend. Realizing a need to compare pricing, he finds what you want and has a goal to see that is what More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadil
October 21, 2019

Our experience was very pleasant. Our sakes consultant, Kervin Ridgely, was outstanding. He listens very well and helped us pick out the right car for us. He is as good a salesman as w More

by John Epps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervin Ridgely
October 18, 2019

Mike Rosen Rocks! Mike Rosen is a Great Salesperson! He tirelessly worked with my wife as she went through so many options for her new vehicle. His knowledge of Merce More

by jfraysse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rosen
October 17, 2019

Great job and great recovery I am very happy. There were issues with buying the right vehicle however Joey, Mike and General Manager Keith corrected everything to perfection. It i More

by jstapleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey, Mike, Kervin and Keith
October 15, 2019

New CPO purchase My experience was wonderful thank you to the great salesman Mike Rosen and his expertise and the wonderful financial consultant Kathie Mclain. I Highl More

by Dennis Wong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
See above
October 15, 2019

Totally professional As always, the dealership provided us with great service -- met our needs and wants with total professionalism. I would go back for any future vehicl More

by Eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadil Pahlec and Charles Carr
October 15, 2019

Sarah Williams Review Excellent experience and the salesman Mike Rosen is very knowledgeable and customer friendly. I also loved the waiting area with the snacks. The parts More

by Arlene Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember the finance lady name but she to was very knowledgeable and customer friendly.
October 14, 2019

Always first class excellent customer service My experience from beginning to end is always been first class. I appreciate the attentiveness of the staff and excellent communication. Always go ab More

by Excellent Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Garland, Peter
October 10, 2019

Great customer experience Went in for the routine maintenance. The experience from the drop off to the maintenance to the pick up was great. The loaner is a huge value. More

by jckiniry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recall name
October 10, 2019

Great Service The service center is the best. Logan makes it a pleasant experience. I was very pleased with the total experience. I highly recommend Mercedes Benz o More

by Robert D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Bunger Service
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