Mercedes-Benz of Richmond
Henrico, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The Best Or Nothing! MB Of Richmond sets the standard for top notch service. Thank you for all of your help Patrick. Mike Pishner “Richmond Va” for top notch service. Thank you for all of your help Patrick. Mike Pishner “Richmond Va” More
Excellent Charles Carr rearranged his schedule to assist me. He made himself available to answer my questions, provide info to assist me in my decision. I esp Charles Carr rearranged his schedule to assist me. He made himself available to answer my questions, provide info to assist me in my decision. I especially appreciate him generally providing info and making himself available, not attempting a pressure sale. More
Great service Always a pleasure to work with the service department. Everything was completed and done on time. The service staff is courteous and keeps in touch Always a pleasure to work with the service department. Everything was completed and done on time. The service staff is courteous and keeps in touch with you throughout the process. More
Satisfied customer It was a pleasure to meet a salesman (Mr. Pehliç) who knows (his) cars. This was true of the sale as well as of the after-sale service: set-up of ne It was a pleasure to meet a salesman (Mr. Pehliç) who knows (his) cars. This was true of the sale as well as of the after-sale service: set-up of new car, explanation of features. All in all a pleasurable experience. More
Always a great experience. I am impressed by their professionalism, and, I trust them to handle my car with utmost care. Prior to the start of service, we discussed the car's ne I am impressed by their professionalism, and, I trust them to handle my car with utmost care. Prior to the start of service, we discussed the car's needs and the approximate cost of those needs. They kept me informed as to the progress of my service. I am very pleased with the results. More
Excellent, Thorough, Honest Service From start to finish, the service I received exceeded expectations. We discussed the service beforehand, and we went over all my service option avail From start to finish, the service I received exceeded expectations. We discussed the service beforehand, and we went over all my service option available. There was no attempt to push added work, yet I was fully informed of the benefits for each service item. I drove out of my way to get to this dealership and it was well worth it the superior service I received. More
Battery failure. I will recommend McGeorge Mercedes Benz of Richmond to other customers. The Technicians got my car up and running. They were very polite, friendly a I will recommend McGeorge Mercedes Benz of Richmond to other customers. The Technicians got my car up and running. They were very polite, friendly and concerned about your car. More
Great service. Everyone was very friendly. Service was Great service. Everyone was very friendly. Service was done in a timely manner. I was extended a courtesy when my life got in the way of droppin Great service. Everyone was very friendly. Service was done in a timely manner. I was extended a courtesy when my life got in the way of dropping off my loaner. More
As always the guys in service department ( Logan, Patrick and Shaun) always gives me excellent service. They always are attentive to my needs and answer all questions that I ask. and Shaun) always gives me excellent service. They always are attentive to my needs and answer all questions that I ask. More
Chris Garland always give exceptional customer service, it’s a pleasure working with him. The service waiting area was clean and comfortable. The only down side is that no juice is provide I don’t drink ho it’s a pleasure working with him. The service waiting area was clean and comfortable. The only down side is that no juice is provide I don’t drink hot beverages and I try to stay away from caffeine. More