Mercedes-Benz of Richmond

People The people are excellent. Especially Kevin Griffis. A great mechanic. I come back year after year for the service. And when I bough my car I got an e The people are excellent. Especially Kevin Griffis. A great mechanic. I come back year after year for the service. And when I bough my car I got an excellent deal and the salesman was great. I will be back. More

Great Service Steve was excellent and they did great work, Good lines of communication. My car came back very clean and everything in good order, They were on time Steve was excellent and they did great work, Good lines of communication. My car came back very clean and everything in good order, They were on time with everything. More

My experience in dealing with salesman and staff and dealership was awesome and the best I’ve had in buying automobiles out of state. I highly recommend this dealership. Thank You Shawn! dealership was awesome and the best I’ve had in buying automobiles out of state. I highly recommend this dealership. Thank You Shawn! More

Richmond Mercedes-Benz dealership provides great service along with customer follow to ensure that the customer satisfied with the work performed. I feel valued as a customer and will continue to patronize along with customer follow to ensure that the customer satisfied with the work performed. I feel valued as a customer and will continue to patronize their establishment. More

MBZ of RVA Continues to Shine Chris is the best - and the entire service team is pleasant to deal with, they do their job as promised. Right on time, even on a busy Monday morning. Chris is the best - and the entire service team is pleasant to deal with, they do their job as promised. Right on time, even on a busy Monday morning. Well done team! More

Mercedes Benz of Richmond service department is always accommodating to my needs. McGeorge does a great job training their associates. I’ve also had the pleasure of working with the Toyota dealership as w accommodating to my needs. McGeorge does a great job training their associates. I’ve also had the pleasure of working with the Toyota dealership as well. More

I Purchased this car as a certified pre-owned vehicle in 2007. They treat me like I just bought a brand new car and brought it in for warranty work. The repair prices are reasonable and the customer service 2007. They treat me like I just bought a brand new car and brought it in for warranty work. The repair prices are reasonable and the customer service is beyond expectation More

Your dealership is the best! I drive in from Penna to get my car serviced which I have purchased from there.......Chris Garland is my service rep and I never worry when I take my I drive in from Penna to get my car serviced which I have purchased from there.......Chris Garland is my service rep and I never worry when I take my car in there about anything to tell you the truth. My loaner is always ready and I am in and out of there in less than 30 mins....Service is the best at this dealership! More

Yes they did. I stopped in with my used car purchased a couple of month ago because the dash light warning me of low tire pressure. I had filled it the day before s I stopped in with my used car purchased a couple of month ago because the dash light warning me of low tire pressure. I had filled it the day before so obviously a problem when it triggered the warning light less than 12 hrs, later. The service area was very busy and no appointments or loaners were available.. The service manager saw my situation and said, no problem, we will take care of you. And they did just that. Made me comfortable, took the car, replaced the tire as it had a screw in the side that could not be repaired. Worked me in, fixed the problem, just as nice as they could be and sent me on my way...what a service oriented team. Thanks so much for being such good sports and walking me through my first service visit. More

Great Car at a Great Price! Buying at Mercedes-Benz of Richmond was BY FAR the best car buying experience that I have ever had. Rory, my sale consultant went above and beyond mak Buying at Mercedes-Benz of Richmond was BY FAR the best car buying experience that I have ever had. Rory, my sale consultant went above and beyond making sure everything was done with excellence. Very professional and trustworthy. The financing process was excellent and very transparent which made the car buying experience that much better. I will HIGHLY recommend Mercedes-Benz of Richmond to any one of my friends. Keep up the great work, guys!! More