Mercedes-Benz of Richmond

I couldn't have had a better experience. The interaction I couldn't have had a better experience. The interaction with my salesman was very positive. Any questions I had were answered. We negotiated a price I couldn't have had a better experience. The interaction with my salesman was very positive. Any questions I had were answered. We negotiated a price I could afford. I would definitely recommend this dealership to family and friends. More

Stephen Hunnewell always provides great customer service. One of the reasons I decided to purchase another Mercedes. he is always Friendly and is respectful of the customers time. One of the reasons I decided to purchase another Mercedes. he is always Friendly and is respectful of the customers time. More

Love this dealership I have been purchasing vehicles at Richmond Mercedes Benz since 2005 and have always been extremely happy with the sales team as well as the service t I have been purchasing vehicles at Richmond Mercedes Benz since 2005 and have always been extremely happy with the sales team as well as the service team. More

I took both of my Mercedes Benz in to be serviced. I have been a customer since 1988. Service was fast, efficient and pleasant. Thank you. been a customer since 1988. Service was fast, efficient and pleasant. Thank you. More

Awesome Service! The maintenance service that I received was just as promised and expected. My service associate was very professional and responsive. The service sh The maintenance service that I received was just as promised and expected. My service associate was very professional and responsive. The service shop provided high quality maintenance service and my car was completed in the time promised. I loved that the car was returned to me clean as a whistle! There were no surprises, and I really appreciated my total experience. More

Couldn't be happier Both Kervin and Kathie were an absolute delight to work with. I worked with Kervin for my car purchase and he was so professional and helpful througho Both Kervin and Kathie were an absolute delight to work with. I worked with Kervin for my car purchase and he was so professional and helpful throughout the entire process. Kathie helped us navigate through all the paperwork. I was in and out of the dealer within 30 minutes the day i picked up my car. I honestly have never dealt with a friendlier group of people. I will most definitely be using MB of Richmond as my go to and recommend to all of my friends. Thank you so much! More

Fabulous experience I just want to thank Rory for all his help with my purchase. My purchase was handled professionally, and quickly! I've helped other family members w I just want to thank Rory for all his help with my purchase. My purchase was handled professionally, and quickly! I've helped other family members with previous car purchases, and it took hours. Not here! A great experience. More

Mercedes Benz West Broad Street I purchased my first mercedes in 2005 and second one in 2014 from Mercedes Benz West Broad Street. The service and experience is always great. I purchased my first mercedes in 2005 and second one in 2014 from Mercedes Benz West Broad Street. The service and experience is always great. More

Outstanding Service Cheryl Bowman was knowledgeable, accommodating, and delightful to work with. The transaction was effortless. I would definitely recommend Mercedes-Ben Cheryl Bowman was knowledgeable, accommodating, and delightful to work with. The transaction was effortless. I would definitely recommend Mercedes-Benz of Richmond to my friends. I LOVE my car. The upgrade to the from the ML 350 to the GLE are considerable. You need to work on the Mercedes app, however. More

Scheduling the service was easy and met my needs on timing and what I needed to pass the state inspection. Also the phone call and on line communication and payment process was good. timing and what I needed to pass the state inspection. Also the phone call and on line communication and payment process was good. More