Mercedes-Benz of Richmond
Henrico, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great service I was able to schedule an appointment for service the same and was done within the hour..Sherry even asked did I want the car washed a first for that I was able to schedule an appointment for service the same and was done within the hour..Sherry even asked did I want the car washed a first for that one More
Great service and good concern during this crisis. Very happy with service.could not ask for a better experience. Everyone observed social distances and made me feel safe in dealership! happy with service.could not ask for a better experience. Everyone observed social distances and made me feel safe in dealership! More
Patrick is always a pleasure to work with. He is very Very patient and knowledgeable. He has great Customer service every time I encounter him. Very patient and knowledgeable. He has great Customer service every time I encounter him. More
This was the easiest and most fun car buying experience ever! Joe and Shawn were super awesome to work with: Joe found my exact vehicle and Shawn made the transaction flawless! I drove away the car of my d ever! Joe and Shawn were super awesome to work with: Joe found my exact vehicle and Shawn made the transaction flawless! I drove away the car of my dreams! Thanks guys! Highly recommend More
Corteous, timely, accommodating appointment date and loaner availability were helpful. Having inventory on hand to look over is always of interest. Service followup was timely and pr appointment date and loaner availability were helpful. Having inventory on hand to look over is always of interest. Service followup was timely and professional. Washing car always appreciated. More
Good service as always Bring the car in for state inspection,come out with a beautiful clean car, was surprise to get a free car wash for just the state inspection. :-) Bring the car in for state inspection,come out with a beautiful clean car, was surprise to get a free car wash for just the state inspection. :-) More
This is my second purchase from this dealership. Both experiences were pleasant. The entire staff are very professional and make purchasing a vehicle easy and comfortable . experiences were pleasant. The entire staff are very professional and make purchasing a vehicle easy and comfortable . More
Very professional and not high pressure Our salesman, Charles was outstanding. He knew the product well. He answered all our questions and was very low key. They gave me a fair price for my Our salesman, Charles was outstanding. He knew the product well. He answered all our questions and was very low key. They gave me a fair price for my car. More
Have always felt they have had our best insterest in mind The sales and service departments have provide first class service both in delivering, closing, and servicing. Would certainly by again from them and The sales and service departments have provide first class service both in delivering, closing, and servicing. Would certainly by again from them and recommend them as well. More
Oil Change and review of AC/Heat issue I scheduled the service yesterday and was still in and out in 1 hour! Awesome service, person I scheduled the same day service was friendly, the gree I scheduled the service yesterday and was still in and out in 1 hour! Awesome service, person I scheduled the same day service was friendly, the greeters the service manager and cashier More