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Mercedes-Benz of Richmond

Henrico, VA

4.8
934 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 934 reviews

April 08, 2020

Great service I was able to schedule an appointment for service the same and was done within the hour..Sherry even asked did I want the car washed a first for that More

by tamirtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry
March 30, 2020

Great service and good concern during this crisis. Very happy with service.could not ask for a better experience. Everyone observed social distances and made me feel safe in dealership! More

by Mstjohn4
Recommend Dealer
Yes
Employees Worked With
Sherry
March 28, 2020

Patrick is always a pleasure to work with. He is very Very patient and knowledgeable. He has great Customer service every time I encounter him. More

by Patriciarfoster
Recommend Dealer
Yes
Employees Worked With
Patrick
March 21, 2020

This was the easiest and most fun car buying experience ever! Joe and Shawn were super awesome to work with: Joe found my exact vehicle and Shawn made the transaction flawless! I drove away the car of my d More

by Jchevon718
Recommend Dealer
Yes
Employees Worked With
Shawn, Joe
March 20, 2020

Corteous, timely, accommodating appointment date and loaner availability were helpful. Having inventory on hand to look over is always of interest. Service followup was timely and pr More

by nesmithpmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Hunnewell
March 19, 2020

Good service as always Bring the car in for state inspection,come out with a beautiful clean car, was surprise to get a free car wash for just the state inspection. :-) More

by lifamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
March 16, 2020

This is my second purchase from this dealership. Both experiences were pleasant. The entire staff are very professional and make purchasing a vehicle easy and comfortable . More

by Casper
Recommend Dealer
Yes
Employees Worked With
Shawn Snider
March 15, 2020

Very professional and not high pressure Our salesman, Charles was outstanding. He knew the product well. He answered all our questions and was very low key. They gave me a fair price for my More

by Beep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Carr
March 12, 2020

Have always felt they have had our best insterest in mind The sales and service departments have provide first class service both in delivering, closing, and servicing. Would certainly by again from them and More

by Bob Leipertz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Parker
March 10, 2020

Oil Change and review of AC/Heat issue I scheduled the service yesterday and was still in and out in 1 hour! Awesome service, person I scheduled the same day service was friendly, the gree More

by gary.coles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Garland
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