Mercedes-Benz of Richmond

I can’t say enough good things about Mercedes Benz of Richmond… I have been purchasing Cars and having them serviced by them for over 20 years and always receive exceptional service. I will continue to p Richmond… I have been purchasing Cars and having them serviced by them for over 20 years and always receive exceptional service. I will continue to purchase and have my service work done on both my antique and my new Mercedes through Mercedes-Benz of Richmond. More

The experience was excellent. Rory was beyond helpful. I highly recommend him and the dealership. They know what they are doing, and do it fast, efficiently, while answering questions and being friendly highly recommend him and the dealership. They know what they are doing, and do it fast, efficiently, while answering questions and being friendly More

Prompt & Efficient All Personnel & service was prompt, polite & efficient, even though there were lots of cars in the service lines. It's always a pleasure at MB of Ric All Personnel & service was prompt, polite & efficient, even though there were lots of cars in the service lines. It's always a pleasure at MB of Richmond! More

Very friendly, great customer service took the time to Very friendly, great customer service took the time to follow back up with me on my service. I would recommend them. Well done Thank you Very friendly, great customer service took the time to follow back up with me on my service. I would recommend them. Well done Thank you More

Friendly and efficient service dealership. Staff is very pleasant and accommodating. Logan got me in and our with a reasonable cost for service. Love them! pleasant and accommodating. Logan got me in and our with a reasonable cost for service. Love them! More

I had a very pleasant experience. I traded a sedan for an SUV and got a fair trade-in price. I did not feel pressured. Options and financing were thoroughly explained. The vehicle I purchased, although used, SUV and got a fair trade-in price. I did not feel pressured. Options and financing were thoroughly explained. The vehicle I purchased, although used, is in like-new condition. More

C300 repairs My car needed mechanical repairs that could not be done at the bodyshop and the folks at the Mercedes dealership did a very thorough and complete job My car needed mechanical repairs that could not be done at the bodyshop and the folks at the Mercedes dealership did a very thorough and complete job in ensuring my car is in perfect conditions. They are always professional, thorough and very pleasant to deal with. More

Pleasant environment. Patrick wasAwesome as usual. My Pleasant environment. Patrick was Awesome as usual. My appt. was at 8:00 am and I was out by 8:30 am with my loaner car. Pleasant environment. Patrick was Awesome as usual. My appt. was at 8:00 am and I was out by 8:30 am with my loaner car. More

Kervin Ridgely and the whole team at Mercedes of Richmond made the entire experience of leasing my new GLB easy and painless. I heartily recommend the dealership. made the entire experience of leasing my new GLB easy and painless. I heartily recommend the dealership. More

The dealership was very easy and pleasant to work with. Cheryl Bowman, our sales person, was great. She was very knowledgeable and always kept us informed about the progress of our car. Couldn’t have ex Cheryl Bowman, our sales person, was great. She was very knowledgeable and always kept us informed about the progress of our car. Couldn’t have expected more. Ed More