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Mercedes-Benz of Richmond

Henrico, VA

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Employees
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Vehicles
4.7
973 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 973 reviews

September 01, 2022

Summer was very helpful and knowledgeable. The detail job made the car look new again. More

by mark.siegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer
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August 26, 2022

Great service and kind attentive staff. Great environment overall and sales staff is great to work with as well. More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
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August 23, 2022

GREAT SERVICE EVERY TIME I HAVE MY VEHICLE SERVICED. TYLER PEAY WAS EXCELLENT AND COURTEOUS! More

by doreen1024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Peay
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August 19, 2022

Service was good but could have been better. Overall okay experience at the dealership on west broad street More

by Baseline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadil
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August 17, 2022

Kervin was extremely helpful in making this a positive experience. I would recommend him to everyone. More

by njbeaken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kervin
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August 14, 2022

The employees was polite and courteous. I had an appointment at 11:00 am and when I arrived they were ready for me. Thank you More

by thedeb815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hunnewell
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August 04, 2022

Great service and couteous servicing leads. On time and very reasonable cost. Drop off and pick up was easy and work was done very quickly More

by arvindkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
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August 03, 2022

Upon arrival for my annual inspection, I pulled right in, I was properly greeted & asked to have a seat in the waiting area. A little over an hour later & it was done. The staff was very warm & polite. I More

by Mr.Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Thompson Service Advisor
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August 03, 2022

Recall service was easy to book, professional and quick. Pickup was easy, car had been nicely cleaned as well. More

by syb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Peay
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August 02, 2022

Exceptional service! My "car buying" experience was an absolute pleasure from finding "my" car online to time of delivery. Shawn is THE BEST! More

by pameladiamond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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