Mercedes-Benz of Richmond
Henrico, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Drive in, immediately seen by service rep - timing explained. When one add'l thing required, provided loaner car and told when my car would be ready, which it was. explained. When one add'l thing required, provided loaner car and told when my car would be ready, which it was. More
I was very pleased and appreciative of the thoughtful and efficient service provided by both Cheryl Bowman (Sales) and Steven Hunnewell (Service). They were very professional and helpful. Overall it was on efficient service provided by both Cheryl Bowman (Sales) and Steven Hunnewell (Service). They were very professional and helpful. Overall it was one of the best car buying experiences that I have ever had! More
very responsive & customer first mentality! He D a very good experience with Tim & all others i dealt with on my k ast visit. All staff went out of their way to go above & beyond!! He D a very good experience with Tim & all others i dealt with on my k ast visit. All staff went out of their way to go above & beyond!! More
Very professional and knowledgeable about Mercedes products and services. Mr. Irvin Rich was very helpful with all our needs on making a purchase. products and services. Mr. Irvin Rich was very helpful with all our needs on making a purchase. More
Did my recall 1/2 hour early and finished in ten minutes. MBZ of Hampton wanted to keep my car for three days and quoted me 3 hours to do the inspection! as the raven said: Never more. You guys were wonderfu MBZ of Hampton wanted to keep my car for three days and quoted me 3 hours to do the inspection! as the raven said: Never more. You guys were wonderful. More