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Mercedes-Benz of Richmond

Henrico, VA

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Vehicles
4.8
936 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 936 reviews

May 28, 2023

They are always friendly and helpful when there. I personally like speaking with service person, rather text. More

by bwkitchen
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Recommend Dealer
Yes
Employees Worked With
Unfortunately do not know all theirs names but cashiers extremely efficient and guy who takes car in always ver friendly.
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May 27, 2023

My experience was under the Service Department. Summer Price was very accommodating and explained thoroughly about expectations and time frame of repair / as well as the expected price of the Servi More

by Karen
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Summer Price
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May 25, 2023

This was a regular service and all went well as expected. Good service and good communication. More

by wjcallaghan
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Recommend Dealer
Yes
Employees Worked With
Don't know, my wife dropped and picked up.
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May 19, 2023

Arrived without an appointment because of a problem I encountered and received fast and Efficient friendly customer service! More

by Keith S.
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Recommend Dealer
Yes
Employees Worked With
Summer Price
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May 14, 2023

Stephen kept me updated about car he also called and text when car car was ready he is best service person ever had been goin there 20 years More

by SANDERSON
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Recommend Dealer
Yes
Employees Worked With
Stephen humwell
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May 13, 2023

Had a flat tire and my schedule is very busy. Your people took care of me. They knew my tires needed to match. They did not try to advise that a Dunlap tire would be ok. They ordered a Cooper. Ha More

by Stephanie
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Recommend Dealer
Yes
Employees Worked With
Logan
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May 12, 2023

Everyone was very cordial and helpful. It was red carpet treatment in all respects. I appreciated the loaner car and the prompt service. More

by clmenges
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer Price
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May 12, 2023

I have always had a great experience with this dealership. The Service Technicians are the best. More

by doreen1024
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Recommend Dealer
Yes
Employees Worked With
Steven Hunnewell
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May 12, 2023

Very customer focused. Did have to call to see if my car was ready for pickup. Backup at checking on a Monday morning. More

by smithabbottr
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Recommend Dealer
Yes
Employees Worked With
Hunniewell
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May 12, 2023

The people were very friendly and helpful. They kept my car until the issue was corrected. More

by Walter
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Recommend Dealer
Yes
Employees Worked With
Stenen
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