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Mercedes-Benz of Reno - Service Center

Reno, NV

3.9
269 Reviews

269 Reviews of Mercedes-Benz of Reno - Service Center

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January 10, 2023

Very courteous and prompt service, plus clear explanation of work done or needed in the future. More

by Stevereno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Jan 13, 2023 -

Mercedes-Benz of Reno responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 05, 2023

Kwanny will be missed. He was an asset to the dealership. Brandon provided excellent customer service. Thank you More

by besawnicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanny and Brandon
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Jan 09, 2023 -

Mercedes-Benz of Reno responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2023

Copy Unfortunately, MBZ of Reno service department misplaced my snowtires. My service representative, Will Goodpasture, went "above and beyond" by providing me with new snowtires and arranging to have More

by Nevadabilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Goodpasture
Report | Print
Jan 06, 2023 -

Mercedes-Benz of Reno responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Reno. If you need more help, our team is available to talk -- safe travels!

December 21, 2022

My Service Advisor, Nicole Tomburello, was delightful and knowledgable regarding the servicing of Friday, December 16, 2022, on my Forest River Isata Class C motorhome with a Mercedes engine. More

by lightzboldt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Tomburello for the 12/16/22 servicing.
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Dec 24, 2022 -

Mercedes-Benz of Reno responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 16, 2022

Will is excellent. I have bought many vehicles from this dealership. The people I have worked with have always been very helpful. More

by cwestadt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will. He. is great.
Report | Print
Dec 20, 2022 -

Mercedes-Benz of Reno responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Reno. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 14, 2022

I had a dead battery and service got me in and out in about an hour. More

by arink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Goodpasture
Report | Print
Dec 14, 2022 -

arink responded

Great no-hassle service!

Dec 17, 2022 -

Mercedes-Benz of Reno responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

December 12, 2022

Seamless & professional, what more can you seek from a dealer. Timely and attentive and service was done perfectly. More

by danwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Dec 15, 2022 -

Mercedes-Benz of Reno responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 06, 2022

Pricey but service was exceptional and done on time. Will, my service advisor was terrific to work with More

by Della
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Dec 09, 2022 -

Mercedes-Benz of Reno responded

Hi Della, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2022

Your service manager is very helpful and he keeps me coming back to Reno Mercedes More

by nlue48@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanny Woo
Report | Print
Nov 30, 2022 -

Mercedes-Benz of Reno responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 22, 2022

Brandon is by far the best service advisor! We have had several different cars so we have seen him many times and he takes care of us like family. Thanks! More

by scavolini.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
Report | Print
Nov 23, 2022 -

Mercedes-Benz of Reno responded

Hello Nick, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Reno. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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