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Mercedes-Benz of Reno
Reno, NV
390 Reviews
For Reno area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Reno. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in Reno, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 390 reviews
October 07, 2021
Friendly and fast quality service.Excellent shuttle Friendly and fast quality service. Excellent shuttle service! Thank you for Brandon, my favorite service agent and Steve with shuttle service! Friendly and fast quality service. Excellent shuttle service! Thank you for Brandon, my favorite service agent and Steve with shuttle service! More
by unstravel1
Employees Worked With
Brandon
September 20, 2021
Awesome service, very professional, I was treated very Awesome service, very professional, I was treated very well. Thank you so much for helping me purchase my dream car. Awesome service, very professional, I was treated very well. Thank you so much for helping me purchase my dream car. More
by seniorspectrumnv
Employees Worked With
Marco and Scott
September 11, 2021
Although my previous experience wasn’t the best, my most recent encounter was wonderful. My car was done in the time I was told and I was on my way in no time. recent encounter was wonderful. My car was done in the time I was told and I was on my way in no time. More
by timejewel
Employees Worked With
Michael. I don’t know his last name.
September 08, 2021
Had to wait six weeks to get my car in for service. My husband took his car in on Tuesday for routine service and it was not ready for three days. I took my car in for 10:40 appt. and he asked me what tim husband took his car in on Tuesday for routine service and it was not ready for three days. I took my car in for 10:40 appt. and he asked me what time I needed it. I said 2, He said too early...maybe 5. It was not ready until 6. I have sent two emails to Steve the manager with no response. We live our cars and Dave Rowe is the best salesman in town. Believe me ,I know them all. I did car loans for 30 years. Not in to completing surveys when there is no response. Sad scenario that Mercedes is not what we expect it to be. Just common courtesy is what we are looking for More
by suebabb
Employees Worked With
Dave Rowe,excellent employee
September 07, 2021
Routine maintenanceOn printout Stated customer needs Routine maintenance On printout Stated customer needs wheel alignment and customer said no I was not informed and not given option to fix Now ha Routine maintenance On printout Stated customer needs wheel alignment and customer said no I was not informed and not given option to fix Now have to make separate appointment take more time off from work to travel extra 35 miles and wait while they service Over booking appointments took twenty minutes check in More
by Djfoulks
Employees Worked With
Service
