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Mercedes-Benz of Reno
Reno, NV
390 Reviews
For Reno area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Reno. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in Reno, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 390 reviews
February 15, 2022
As usual the service my E Class received was excellent. I always ask for Brandon Muhlenburg to help me. He is so helpful and respectful of my time and what my cars need. I appreciate the great team at I always ask for Brandon Muhlenburg to help me. He is so helpful and respectful of my time and what my cars need. I appreciate the great team at MB of Reno. More
by karen_sublette
Employees Worked With
Brandon Muhlenburg
February 14, 2022
The sales team told me that there was nothing else that I needed to do with the DMV. Everything was taken care, registration, etc. It turns out it was NOT taken care of and I had to pay an $88 penalty. I needed to do with the DMV. Everything was taken care, registration, etc. It turns out it was NOT taken care of and I had to pay an $88 penalty. I am still waiting for reimbursement. More
by billmagladryLeo
Employees Worked With
Gian, Scott
February 11, 2022
Craig peter was very great 😊 I’m very pleased of the service you will get my business I been working with deal ships all my life but you guys will be number one ☝️ if I buy another car it will be Merced service you will get my business I been working with deal ships all my life but you guys will be number one ☝️ if I buy another car it will be Mercedes’ in Reno most of all what made me come back is Craig please cher this with his boss thanks 🙏 again Craig More
by FBCHEWY
Employees Worked With
Craig peter
February 07, 2022
Gian took us through the entire process with professionalism and because of his expertise we were able to have the smoothest car buying experience ever. professionalism and because of his expertise we were able to have the smoothest car buying experience ever. More
by Daydream1958
Employees Worked With
Gian, Tucker
February 03, 2022
I had previously had a great buying experience with Mercedes Benz of Reno so going back to this dealership to find a car was my first choice. Fifteen plus years later the quality of cars and service Mercedes Benz of Reno so going back to this dealership to find a car was my first choice. Fifteen plus years later the quality of cars and service are still extraordinary. Special thanks to Nick and Scott for a great car buying experience. More
by LindaHoskin
Employees Worked With
Nick and Scott
February 03, 2022
Super pricey. Not friendly advisor. Failure to call customer when their vehicle is ready for pick up. When I called the customer service, they put me on hold for so long. I waited for more than an hou customer when their vehicle is ready for pick up. When I called the customer service, they put me on hold for so long. I waited for more than an hour to get the shuttle to ride home. Not really want to come back to this dealership. More
by nguyentanreno
Employees Worked With
Craigs P
February 03, 2022
The team at Reno Mercedes Benz provides excellent and prompt service every time we need it. Our business owns two Sprinter vans, which we purchased through the Reno dealership. Whether it is standard per prompt service every time we need it. Our business owns two Sprinter vans, which we purchased through the Reno dealership. Whether it is standard periodic maintenance or urgent system-related repairs, Brandon, Craig and the crew are always spot on, fitting us in and meeting our needs. The work is always accurate and timely. We recommend Reno Mercedes Benz wholeheartedly for any and all MB vehicle needs! Thank you. More
by Kaffeeman
Employees Worked With
Brandon Muhlenburg, Craig Phillips
