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Mercedes-Benz of Raleigh - Service Center

Raleigh, NC

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28 Reviews

28 Reviews of Mercedes-Benz of Raleigh - Service Center

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May 23, 2018

Service Lauren was more helpful than I could’ve imagined. She took care of my issues promptly and thoroughly. I would recommend this dealership to all Benz ow More

by Number1stevey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Belmont
Jun 02, 2018 -

Mercedes-Benz of Raleigh responded

Thank you so much for taking the time to share your experience with Lauren. She is a true asset to the team and the kind words mean so much. We are so glad you found your new "home" with us at Mercedes Benz of Raleigh. Welcome to the family. Sincerely Bonnie Gramling GM

May 13, 2018

Excellent Customer Experience From buying my first Mercedes to having it recently serviced, the customer experience has always been consistent: excellent. The attention to detail, More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Belmont
April 18, 2018

Great day at Mercedes- Benz with Ms. Lauren Belmont. Today my experience was just great Ms. Lauren Belmont was there with a wonderful smile, she just took care of me in a way that I was happy to have h More

by pastork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Belmont
February 14, 2018

Beyond Expectations This review is to recognize Stephen Lorey for his dedication and commitment to providing an outstanding service experience. Since purchasing my car i More

by RedSL63
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Lorey
January 18, 2018

Fantastic! My experience has been nothing but perfect with Stephen. He has been great to deal with while servicing my vehicle! He's very attentive to my needs an More

by BenzSClass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Lorey
August 30, 2017

10 years of excellent female service advice Linda has been servicing My GL550 since the launch in 2007. 3 New GL SUV'S later I will tow my truck out of pocket from Fayetteville to her service la More

by Julmacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Grandey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I love the entire team...
September 17, 2013

My experience with Leith Mercedes was always pleasant. My experience with Leith Mercedes was always pleasant. So far i had 4 visits and the staff is friendly and nice. Linda from the service department More

by sherrypeter_g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Grandey, Ewarja Hinton, Heidi Jo Turner
Oct 23, 2013 -

Mercedes-Benz of Raleigh responded

Thank you for taking the time to review your experience with us. It is important for us to know when our team is excelling and we couldn't be happier to know that Linda was able to assist you during your visit! She is truly an asset to our team and we are proud to know that her service shone during your visit. Your customer loyalty is extremely important to us and we thank you for your continued business. Our door is always open so please feel free to visit us in the future with any auto needs. Best, Ebony Douglas.

April 20, 2012

I went there to order a replacement key and told them that I could not bring my car to the dealership to get it programmed. They told me that it would be 2-3 days for the key to come in and they would ca More

by mbmccull
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales and service
3