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Mercedes-Benz of Raleigh
Raleigh, NC
1,191 Reviews
We, at Leith Mercedes-Benz, are a world class franchise, providing the finest luxury automobiles and phenomenal service through focused efforts of a dedicated team of professionals who accept nothing less than excellence.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Facebook Page for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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April 20, 2012
I went there to order a replacement key and told them that I could not bring my car to the dealership to get it programmed. They told me that it would be 2-3 days for the key to come in and they would ca that I could not bring my car to the dealership to get it programmed. They told me that it would be 2-3 days for the key to come in and they would call me when it did. I waited 3 days for a car then when I called them they said they had it. I again asked for any suggestions for having my key programmed because I could not drive my car they directed me to roadside assistance who said that there was nothing they could do for me. Again they offered no other suggestions so I finally had my car towed to the dealership where there was in fact no programming to do at all. More
by mbmccull
Employees Worked With
sales and service
