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Mercedes-Benz of Raleigh

Raleigh, NC

5.0
1,191 Reviews
We, at Leith Mercedes-Benz, are a world class franchise, providing the finest luxury automobiles and phenomenal service through focused efforts of a dedicated team of professionals who accept nothing less than excellence. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Facebook Page for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5607 Capital Blvd

Raleigh, NC

27616

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Showing 1,191 reviews

August 26, 2013

Harry was very knowledgeable and recognized what our needs were. he didn't waste time on over sell. very comfortable person to work with. truly felt he was honest with us. More

by DennisSheehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Severino
July 17, 2013

John was very helpful and knowledgable and easy to work with...did not pressure us and was very patient! It was a rainy pouring down day and we drove several cars....Thanks More

by susanhughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hesch
July 12, 2013

Great customer service, very knowledgable and sincere. This was the best car buying experience ever. We need more people like David Brown in his profession!! More

by parrish04
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Brown, David Brown
Jul 16, 2013 -

Mercedes-Benz of Raleigh responded

What kind words; thank you for sharing. David is an exceptional member of the Leith Mercedes-Benz team who exemplifies our commitment to customer care and exceeding expectations. We are proud to have him and are very glad that your experience was so enjoyable with his help. Please keep Leith Mercedes-Benz in mind for any future automotive needs and thank you again for your business. Best, Ebony Douglas.

June 05, 2013

My husband bought me Mercedes-Benz GLk 350 Red as a Birthday Gift i am loving it ... Jhon Hesch is great saleman & very helpfull great person... thank you Jhon Hesch More

by benjamas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hesch
Jun 06, 2013 -

Mercedes-Benz of Raleigh responded

Thank you for sharing your experience with us, Benjamas! John is a valued member of our team and we are very lucky to have him. Our team strives to provide exceptional customer care and aims to ensure that our guests leave with a vehicle that is the best fit for them. We are proud to hear that your new Mercedes-Benz (as purchased by your husband) is exceeding your expectations! Please remember Leith Mercedes-Benz going forward and we look forward to assisting you in the future. Best, Ebony Douglas.

May 31, 2013

George was so helpful and very knowledgeable of the product that was sold me (my first C300). With his knowledge and personality I was hooked from the beginning very warm person. I visited him on Monda More

by KasuHarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Mariani
Jun 06, 2013 -

Mercedes-Benz of Raleigh responded

We appreciate your kind words, Kasu. Our staff aims to ensure that the purchasing process is enjoyable for each of our guests and that no stone is left unturned in order to help you find the vehicle of your dreams! Hearing that George and Bruce were able to create such a seamless experience for you fills us with pride as they are both assets to our team. Don't forget to remember Leith Mercedes-Benz for future auto needs and enjoy your new C300. Sincerely, Ebony Douglas.

May 15, 2013

Mike Bywater worked very hard to secure the model we were interested in. When the car was delivered and we were to complete the purchase, we were unexpectedly called out of town for 2 weeks. Upon our retur More

by ford12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Sigmon, Mike Bywater, Bruce Mariani
May 16, 2013 -

Mercedes-Benz of Raleigh responded

We appreciate the time you took to share your experience with us. Mike is a dedicated member of our team and we are proud and very lucky to have him! Our top priority is exceptional customer care, and we are thankful that your process was as seamless as possible. We hope that you you remember Leith, Inc. in the future and we look forward to assisting you with your auto needs again soon. Thank you again for your business, Ebony Douglas.

May 13, 2013

Upon pulling up in my rental car, I was immediately greeted by Jeff Mitchell. Upon learning this was my first visit, he immediately directed all of his attention to me; assessing my needs/wants, test d More

by ShananGibson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Eckhardt, Jeffrey Mitchell
May 14, 2013 -

Mercedes-Benz of Raleigh responded

Wow, we are floored by all of your kind words, ShananGibson. We understand that the purchasing process can often be arduous and taxing on the customer, so it is with pride that read that you enjoyed your experience with the help of Jeff and the Leith, Inc. team. We are lucky to have such a fantastic staff on hand to share our commitment to customer care with our guests. We hope that you continue to enjoy your new ML 350 and we thank you for choosing Leith Mercedes-Benz! Please keep us in the mind for future needs and we look forward to seeing you again soon. Best, Ebony Douglas.

May 05, 2013

George Brown was my salesman and I give him very high praise for his help. He was quick to work out any problems even lending me his demo car for the night. He covered my new car, new to me, operation More

by bdix0310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ed Sigmon, Bruce Mariani
May 06, 2013 -

Mercedes-Benz of Raleigh responded

We appreciate the time you took to provide us with your feedback. Our team values exceptional customer care and their top priority is ensuring a quality experience, every time. George, Ed, and Bruce are no exceptions to these standards and we are proud to have them as members of our Leith, Inc. family. Please keep us in mind for any future automotive needs and we sincerely hope that you enjoy your new vehicle! Best, Ebony Douglas.

April 30, 2013

We liked David Wells - he was very informative and helpful. This was our first time buying a Mercedes-Benz and we feel very fortunate to of had David help us! More

by marylocker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wells, David Wells
May 06, 2013 -

Mercedes-Benz of Raleigh responded

Thank you for providing us your feedback, marylocker! David is an asset to the Leith, Inc. team and we are lucky to have him. We are glad to hear that your experience was enjoyable during your last visit and that you were well-informed about your new purchase. We look forward to seeing you in the future for any of your auto needs and hope that you enjoy your new Mercedes-Benz. Thanks again, Ebony Douglas.

April 30, 2013

Let me start by telling you that from the first time I walked into the show rooms everyone was so friendly and professional. I was looking for a particular color which they didn’t have in stock. David Wel More

by sdecastro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wells, David Wells
May 06, 2013 -

Mercedes-Benz of Raleigh responded

Your kind words and any recommendations are certainly appreciated, sdecastro! David, Brent and Steve are dedicated to a seamless process for each of our guests. We strive to share our wealth of Mercedes-Benz knowledge and to ensure that no stone is left unturned during a purchasing or service experience. It is with pride that we read that our team had such a positive impact during your last visit. Please keep our team in mind for any auto needs in the future and enjoy your new vehicle. Warm regards, Ebony Douglas.

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