Mercedes-Benz of Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Harry was very knowledgeable and recognized what our needs were. he didn't waste time on over sell. very comfortable person to work with. truly felt he was honest with us. needs were. he didn't waste time on over sell. very comfortable person to work with. truly felt he was honest with us. More
John was very helpful and knowledgable and easy to work with...did not pressure us and was very patient! It was a rainy pouring down day and we drove several cars....Thanks with...did not pressure us and was very patient! It was a rainy pouring down day and we drove several cars....Thanks More
Great customer service, very knowledgable and sincere. This was the best car buying experience ever. We need more people like David Brown in his profession!! This was the best car buying experience ever. We need more people like David Brown in his profession!! More
My husband bought me Mercedes-Benz GLk 350 Red as a Birthday Gift i am loving it ... Jhon Hesch is great saleman & very helpfull great person... thank you Jhon Hesch Birthday Gift i am loving it ... Jhon Hesch is great saleman & very helpfull great person... thank you Jhon Hesch More
George was so helpful and very knowledgeable of the product that was sold me (my first C300). With his knowledge and personality I was hooked from the beginning very warm person. I visited him on Monda product that was sold me (my first C300). With his knowledge and personality I was hooked from the beginning very warm person. I visited him on Monday and had my car on Thursday. Thanks George and Bruce! More
Mike Bywater worked very hard to secure the model we were interested in. When the car was delivered and we were to complete the purchase, we were unexpectedly called out of town for 2 weeks. Upon our retur interested in. When the car was delivered and we were to complete the purchase, we were unexpectedly called out of town for 2 weeks. Upon our return, the purchase proceeded as if we had never left. Mike also helped us with title issues on the vehicle we were turning in. It was a great buying experience. More
Upon pulling up in my rental car, I was immediately greeted by Jeff Mitchell. Upon learning this was my first visit, he immediately directed all of his attention to me; assessing my needs/wants, test d greeted by Jeff Mitchell. Upon learning this was my first visit, he immediately directed all of his attention to me; assessing my needs/wants, test driving multiple vehicles, looking for vehicles online, giving advice on the purchase process, and in general making certain my experience was enjoyable and flowed smoothly. Having looked at numerous vehicles within the past week (Acura RDX, Acura MDX, Jeep Grand Cherokee, Cadillac SRX, Lexus RX , Audi Q5, Infiniti FX, Lincoln MDX, plus several others), Jeff listened to my musings of pros/cons among my favorites, shared his own experiences with a GLK, and was patient with my processing of information to find the perfect fit. At the end of a very long day, I went home in my new ML 350; the entire process was facilitated by an excellent team who went out of their way to make my experience a positive one. More
George Brown was my salesman and I give him very high praise for his help. He was quick to work out any problems even lending me his demo car for the night. He covered my new car, new to me, operation praise for his help. He was quick to work out any problems even lending me his demo car for the night. He covered my new car, new to me, operation very well and took lots of time and never seemed in a hurry. Ed Sigmon was also very helpful as was Bruce Maniani. More
We liked David Wells - he was very informative and helpful. This was our first time buying a Mercedes-Benz and we feel very fortunate to of had David help us! helpful. This was our first time buying a Mercedes-Benz and we feel very fortunate to of had David help us! More
Let me start by telling you that from the first time I walked into the show rooms everyone was so friendly and professional. I was looking for a particular color which they didn’t have in stock. David Wel walked into the show rooms everyone was so friendly and professional. I was looking for a particular color which they didn’t have in stock. David Wells and Brent found me the exact car that I was looking for within 15 minutes. When I picked up the car yesterday it was exactly what I expected. David took his time to go over every little detail/button to make sure we felt comfortable with everything before we left in our new car. Steve at the credit department had all of the paperwork ready for signature and we were in and out in no time. Thank you all again for such a wonderful experience, I will make sure to recommend you to all of my friends!! More