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Mercedes-Benz of Raleigh

Raleigh, NC

5.0
1,191 Reviews
We, at Leith Mercedes-Benz, are a world class franchise, providing the finest luxury automobiles and phenomenal service through focused efforts of a dedicated team of professionals who accept nothing less than excellence. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Facebook Page for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5607 Capital Blvd

Raleigh, NC

27616

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Showing 1,191 reviews

January 13, 2015

My experience was a great one! Silvio took time with me and showed me everything my dream car could do. Because it was just his second day of work, he later had a s More

by RWSharpe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvio A. Guzman and Kent , Bruce Mariani
Jan 14, 2015 -

Mercedes-Benz of Raleigh responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Silvio and Kent were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Stephen Salerno - Business Development Manager.

January 08, 2015

George Brown will take great care of you! George Brown was amazing to work with. I came to Leith Mercedes after a negative experience at another Mercedes dealership, and George listened to my More

by kmlatham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2015 -

Mercedes-Benz of Raleigh responded

It was a pleasure to read about your first buying experience working with George. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Stephen Salerno - Business Development Manager.

December 06, 2014

Ask for George Brown! From the moment my husband and I met George it was if we were old friends. George's customer service skills are genuine. I had recently visited the de More

by jacquelynsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Sigmon, David Brown
Dec 08, 2014 -

Mercedes-Benz of Raleigh responded

Tim and Jacquelyn, all of us at Leith Mercedes Benz Raleigh appreciate the opportunity you presented to earn your business! George is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again! Stephen Salerno - Business Development Manager.

November 25, 2014

Better Than We Could Have Hoped For We've been shopping new cars for 8 months, trying to find something that fit our lifestyle and new-car desires. From Rams to Suburus to Highlanders to More

by rhanson739
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce Mariani
Nov 26, 2014 -

Mercedes-Benz of Raleigh responded

All of us at Leith Mercedes Benz Raleigh congratulate you on your new car and appreciate the opportunity you presented to earn your business! George and Bruce are great additions to our sales team and we are glad you had the opportunity to work with them. We will be sure to pass along this great feedback. Please feel free to call or stop by if there is anything else we can do to help you. Until we have the opportunity to work with you again. Take care! Stephen Salerno - Business Development Manager.

October 27, 2014

Go see George Brown A few weeks ago, I visited Leith Mercedes in Raleigh just browsing cars and seeing what was available. I wasn't ready to purchase yet, but when I met More

by chadt1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2014 -

Mercedes-Benz of Raleigh responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. George is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Take care! Stephen Salerno - Business Development Manager.

October 23, 2014

Sales Consultant "C" Morton is outstanding - 2015 GL450 With "C" Morton as our Mercedes Sales Consultant, we traded our 2011 Black GL450 for a 2015 Steel Gray GL450 on 10/16/2015. It is a superb luxury SUV More

by meglindenberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2014 -

Mercedes-Benz of Raleigh responded

Meg, thank you for taking the time to leave us this terrific feedback! We’re elated to learn that “C” Morton accommodated your needs and provided you with a dedicated service during your visit. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please let us know how we may be able to help next! Stephen Salerno - Business Development Manager

September 23, 2014

Made a deal that they couldn't keep Bert and Leith of Raleigh agreed on a price for our trade-in including while we waiting on an order for a new vehicle. Once the new vehicle was deliv More

by ricktmatthews
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bert Bowers
Sep 24, 2014 -

Mercedes-Benz of Raleigh responded

I am very discouraged to hear about your experience with us. I would like to speak with you about the details of your frustration. If you wouldn't mind contacting me, I'd love the chance to speak with you and hear your feedback regarding your visit. I'd like to help repair your relationship with our team and create a better experience in the future! I hope to hear from you soon. Cliff Ferrell - General Manager.

September 01, 2014

Very professional, fast and proficient. I have been a customer with this dealership for many years and it has been always an excellent experience. But this time it was very special. All deta More

by KUP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Bowers, David Wells
Sep 02, 2014 -

Mercedes-Benz of Raleigh responded

We appreciate you taking the time to share your experience with us and are happy to hear that Bert and David were able to meet your needs. At Leith Mercedes Benz Raleigh, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Ebony Douglas

July 17, 2014

GREAT EXPERIENCE! To Start: I have bought over 10 cars from Ed Sigmon. He is an unbelievable person and can be trusted to the hilt. He turned me over to a salesman a More

by jeffchesson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Sigmon, David Brown
Jul 18, 2014 -

Mercedes-Benz of Raleigh responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. George is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. . If you have any questions or concerns, please do not hesitate to come see us. We look forward to seeing you again. Ebony Douglas

June 19, 2014

Excellent Customer Service I've been a customer with the dealership now for quite a few years and have always had an excellent experience! I recently returned to lease a new ve More

by 1terrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 20, 2014 -

Mercedes-Benz of Raleigh responded

Your fantastic review was quite a refreshing read! Congratulations on your new car. I am sure you are continuing to enjoy it. I am happy that George provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Leith Mercedes Benz Raleigh. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Ebony Douglas

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