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Mercedes-Benz of Raleigh
Raleigh, NC
1,191 Reviews
We, at Leith Mercedes-Benz, are a world class franchise, providing the finest luxury automobiles and phenomenal service through focused efforts of a dedicated team of professionals who accept nothing less than excellence.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Facebook Page for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,191 reviews
March 17, 2017
Great experience and extraordinary support This was by far my BEST car buying experience! Mr. Guzman understood my needs and analyzed my personality to suggest the car that will match all my ne This was by far my BEST car buying experience! Mr. Guzman understood my needs and analyzed my personality to suggest the car that will match all my needs. The process was affable and he carefully and patiently explained everything to me and my family members. Mr. Silvio proved his degree of empathy by a few follow up calls to make sure that my family and I were happy with our beautiful GLC300. Thank you!! Gracias More
by Claudia Fernandez
Employees Worked With
Silvio Guzman
March 16, 2017
Great Experience This was by far my best car buying experience. No pressure and a lot of assistance to make my deal happen. Silvio is a professional in every sense o This was by far my best car buying experience. No pressure and a lot of assistance to make my deal happen. Silvio is a professional in every sense of the word. Silvio will be the first person I call when I'm ready to buy again. The Sales Manager, Bonnie was also super to deal with. She unexpectedly knocked the price down and instead of telling me what I want, she gave me simple options and allowed me the space and time to choose what worked for me. More
by Ericmartin
March 06, 2017
Great help Great asset in helping me purchase my car. Found me what I wanted in the price range I was looking at. He made the process painless! Great asset in helping me purchase my car. Found me what I wanted in the price range I was looking at. He made the process painless! More
by noway
Employees Worked With
John Hesch
May 03, 2016
Excellent customer service and follow up John was fantastic to work with as he answered all my concerns yet was not pushy at all. Definitely a relaxed buying experience. I would absolutely re John was fantastic to work with as he answered all my concerns yet was not pushy at all. Definitely a relaxed buying experience. I would absolutely refer John to a friend if he were looking for a Mercedes. More
by Michael S
Employees Worked With
John Hesch
April 21, 2016
Great Experience I can't say enough good things about the experience I had at Leith Mercedes. Travis Herring met me as soon as I arrived and made my shopping experien I can't say enough good things about the experience I had at Leith Mercedes. Travis Herring met me as soon as I arrived and made my shopping experience enjoyable. Travis helped me find what I was looking and made the process painless (and we had a few laughs along the way). Thanks Travis and the team at Leith!!! More
by Barnstormer1932
Employees Worked With
Travis Herring
April 17, 2016
Great experience!!! We can't say enough great things about George Brown. He was such a breath of fresh air in the car shopping experience. He went the extra mile to make We can't say enough great things about George Brown. He was such a breath of fresh air in the car shopping experience. He went the extra mile to make us feel special and help us find the perfect car for our growing family. We would recommend George and the Mercedes family to our family and friends. A+ More
by Stolfi2016
April 09, 2016
Absolutely delightful Right from the start our experience was easy, thorough, professional, and very personable. It really was a pleasure working with the entire team at Le Right from the start our experience was easy, thorough, professional, and very personable. It really was a pleasure working with the entire team at Leith - Mercedes Benz Raleigh. Each person we encountered was knowledgeable, fast and friendly. More
by JCG
March 31, 2016
Excellent & Professional I found George Brown and the entire sales team to be skilled, personal and extremely customer focused. It was apparent to me that they didn't just sal I found George Brown and the entire sales team to be skilled, personal and extremely customer focused. It was apparent to me that they didn't just sale Mercedes; they did their best to make your time with them an experience. Follow up was instantaneous after you left the dealership. I especially liked meeting the service and supervisory personnel. More
by Educator
Employees Worked With
March 31, 2016
Outstanding Customer Service! Wonderful experience at Leith from top to bottom. Sam Samara our sales consultant was very knowledgeable and extremely helpful with our purchase of t Wonderful experience at Leith from top to bottom. Sam Samara our sales consultant was very knowledgeable and extremely helpful with our purchase of the new 2015 S550. We will bring all our future business to Leith Mercedes More
by frosty444
Employees Worked With
Ed Sigmon
February 08, 2016
Salesman Extraordainaire I bought once from George, I bought twice from George, and when I need another one I will look for him again! The purchase experience was wonderful a I bought once from George, I bought twice from George, and when I need another one I will look for him again! The purchase experience was wonderful and I felt like a queen! More
by Jonesie
