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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,368 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,368 Reviews of Mercedes-Benz of Princeton - Service Center

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August 20, 2020

Very pleased with service department. Car was taken right away and finished in a timely manner. The car was washed and clean. Overall good experience. More

by Stepdws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 18, 2020

Everything at this dealership is always great because of Brian McCoy. He is professional and caring which makes him an excellent advisor. I utilize this dealership for service because of Brian. More

by ajlearningplus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for the wonderful review! We appreciate your commitment to our dealership, and thank you for your business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 18, 2020

I was able to schedule an appointment and get a loaner car. Linda explain to me what needed to be done, especially given the fact that the car is driven less than 1000 miles per year. More

by tc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 18, 2020

ALWAYS THE BEST RESPONSE WHEN I COME FOR SERVICE....THIS TIME I MET LINDA TAGUE FIRST TIME FOR MY ROUTINE ML 350 SERVICE..I HAD VERY GOOD EXPERIENCE..THANKS A LOT..... More

by ROHITKUMAR SHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
Aug 18, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! Our team here at Mercedes-Benz of Princeton sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 15, 2020

Service Summary Fine, I was impressed that everyone was wearing a mask, and that an attempt at Social distancing was done. The ladies that great you are very effiient More

by Irvin.Beauchamps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review for Jeff!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 15, 2020

Miguel always goes above and beyond to fulfill my needs! He is the best! I appreciate working with him and hope he will always be my service manager More

by MSargent
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bates is so knowledgeable and professional , Miguel Cruz
Aug 18, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 13, 2020

Always Excellent This dealership has always provided exceptional service on a consistent basis. Jeff Hirthler has provided exceptional care as my Service Advisor. Th More

by George B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your review and commitment to our dealership. Thank you for your continued service and sales business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 11, 2020

Best of the Best Have been dealing with Mercedes Benz of Princeton for over 20 years. They were wonderful then and as good or better now. NEVER a problem. No is More

by Director
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Sr
Aug 11, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 09, 2020

Very efficient and courteous staffOwner is a gentleman Very efficient and courteous staff Owner is a gentleman Blan I vv vvv guy ggg he ggg ggg ggg ggg ggg ggg fff for gtg More

by Bob Walke4r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Knobloch Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarissa Rinier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your review and commitment to our dealership. Thank you for your continued service and sales business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 09, 2020

not the service I expected. Having a Mercedes you expect to get the car a least vacum when you send it in for service, I am disappointed with Mercedes services. My car was clean More

by Kenia Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
the only person I talked to was the recepcionist.
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