Mercedes-Benz of Princeton - Service Center

The service representative, Linda, was informative, pleasant and professional. She kept me up to date on all repairs and had the whole car checked out for items that were close to wearing out. pleasant and professional. She kept me up to date on all repairs and had the whole car checked out for items that were close to wearing out. More

We always have good experience with the MB Princeton. They always provide good quality service whether big or small car issue. Thank you especially to Miguel. They always provide good quality service whether big or small car issue. Thank you especially to Miguel. More

I love it there. They’re always welcoming, pleasant and very clean. Staff is awesome! Miguel is always great to work with along with everyone else.♥️ very clean. Staff is awesome! Miguel is always great to work with along with everyone else.♥️ More

I have been dealing with Mercedes-Benz of Princeton for many years - and many models - and have always had good experiences with both the sales staff and the service department. I have often dealt with B many years - and many models - and have always had good experiences with both the sales staff and the service department. I have often dealt with Brian McCoy who has gone above and beyond my expectations for service, knowledge, and friendliness. More

As always, Linda provided excellent service.....from explaining what would be done to our car, to adding what extras they found that needed to be done, to the final service of providing a signed receipt explaining what would be done to our car, to adding what extras they found that needed to be done, to the final service of providing a signed receipt so that I didn't have to spend any extra time when I retrieved our car. She is always friendly and helpful. More

Great service as usual and as expected. Just a small Great service as usual and as expected. Just a small note - My GC300's tire pressure was low and I asked them to correct it. They did adjust it, but Great service as usual and as expected. Just a small note - My GC300's tire pressure was low and I asked them to correct it. They did adjust it, but I am not sure it is according to the specs. More

I was very pleased with the service of my vehicle; however the loaner vehicle’s tire pressure was about 17 lbs and had less than 1/2 tank of gas, in which I had to put in $10 of gas when I returned th however the loaner vehicle’s tire pressure was about 17 lbs and had less than 1/2 tank of gas, in which I had to put in $10 of gas when I returned the vehicle. More

I am extremely disappointed with the service at this Benz location. The lady named "Erin" at the service department just hang up on my call when I was trying to make an appointment there. She has an attitude location. The lady named "Erin" at the service department just hang up on my call when I was trying to make an appointment there. She has an attitude and seems to be really impatient from the beginning of the call. I got to a point that I told her that I needed to talk to her manager. After that, she immediately started to question me what is my problem using very harsh attitude and hang up on me. Very rude! I encourage the store manager to give me a call to address this issue. This is not the quality of Benz that I used to know! This issue needs to be addressed immediately. More

Nice staff quick response and quick service. The only downside is I had to wait a week for open spot but I guess thats normal. downside is I had to wait a week for open spot but I guess thats normal. More

There was very little personal contact which was good during this pandemic. Service was completed in a timely manner. Follow up contact was made by the service advisor timely. during this pandemic. Service was completed in a timely manner. Follow up contact was made by the service advisor timely. More